I just received my plastic in the mail last week. My RPAL had been approved March 16th. Anyways, I called them 2 weeks ago to see when I could expect the plastic and the lady told me their printer hasn't been working properly so they were only printing at half the speed of normal so there was a delay in getting licenses mailed.
Be patient....these are very nice people, they've always been friendly to me and I'm sure they get tired of answering the "where's my PAL?" everyday.....Patience is key (I know easier said than done) lol