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Thread: PAL Wait Time

  1. #5681
    Newbie
    Join Date
    Apr 2022
    Location
    Ontario
    Posts
    8
    Quote Originally Posted by Extreme22 View Post
    I had the same issues, unfortunately I had to call pretty much all fn day to get through
    I buckled down and just kept redialing yesterday. After 2 hours straight, I finally got passed the auto hang up queue and into the actual wait queue! 45 minutes on hold there, then I got through to someone! But I guess it's a bit different process in Ontario. The agent couldn't approve my PAL and had to send an inquiry off to the CFO. Hopefully something finally happens with my application!

  2. #5682
    Newbie
    Join Date
    Sep 2022
    Posts
    19
    So should I just give up on the call I’ve been calling since 9

  3. #5683
    Newbie
    Join Date
    Sep 2022
    Location
    ontario
    Posts
    24
    never give up my dude

  4. #5684
    Newbie
    Join Date
    Sep 2022
    Posts
    19
    I don’t have to keep pressing 1 1 then the exenstion I can just dial the number & put the ext right

  5. #5685
    Newbie
    Join Date
    Apr 2022
    Location
    kamloops, BC
    Posts
    17
    Quote Originally Posted by Iwantmypal View Post
    I don’t have to keep pressing 1 1 then the exenstion I can just dial the number & put the ext right
    pretty sure you gotta do the 1, 1 then the extension, 18007314000,,,,1,,,,,,1,9530 use that and change the 9530 to your extension(this one is for bc) it'll dial it all for you just have to call and wait enough time for it to do it.

  6. #5686
    Newbie
    Join Date
    Sep 2022
    Posts
    3
    I'm curious too, doing my restricted this week (tomorrow) and then sending both the PAL and R in together. Was told it's quite a wait.

  7. #5687
    Newbie
    Join Date
    Sep 2022
    Posts
    9
    Quote Originally Posted by Iwantmypal View Post
    I donít have to keep pressing 1 1 then the exenstion I can just dial the number & put the ext right
    I made that mistake. You have to do the 1 1. I dailed the ext right away and after 45 minutes on hold found out I was just connected to the national centre.

  8. #5688
    Newbie
    Join Date
    Sep 2022
    Posts
    8
    Alberta Timeline:

    PAL Application Sent: June 24, 2022

    PAL Application Received: June 30, 2022

    CC Charged: Sept 15, 2022

    Called in yesterday and was told it is in the "photo processing" stage... How long have you guys seen this take?

  9. #5689
    Member tFly's Avatar
    Join Date
    Jun 2012
    Location
    Kelowna
    Posts
    55
    BC Resident:

    RPAL Renewal

    July 23, 2022: application completed online, including digital photo & payment

    Sept. 28, 2022: after being stuck at the “completed our initial review” stage for the whole time I called in. Got disconnected twice, then made it on hold my third try. Spoke to a nice lady who put me on hold to check the status, then came back and said it’s been approved. New license should be printed & mailed next week. Total of about 30 mins on the phone.

  10. #5690
    Newbie
    Join Date
    Aug 2022
    Location
    Bc
    Posts
    14
    Bc new pal and rpal application
    April 12 received
    Completed initial review
    Still waiting
    Can’t get through to bc cfo too many people calling and when they do put me on hold they end the call after 15, 20 mins
    Should I keep trying to call or just wait
    Almost 6 months now ?

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