BUNNY;
Here we go again with a "no name" complaint so we can't trace anything....
We refused to take back two Mauser which were not satisfactory ?? There has to be more to it than that, let me have a name so we can examine that file....
As for the Pedersoli you state " the gun came completely unprotected and had been sliding around in a cheap "Marstar" hard case and the stock but stock was broken"
That is strange indeed, we have shipped several thaousand rifles in our "cheap cases", by the way this is a free bonus to the customer, we have only experienced two damaged guns, in both incidents Canada Post had crushed them, why did you not simply return the gun to us ?? We would have replaced it under warranty and taken on the carrier for the damage....
You further state "Pedersoli ships the guns with the stocks off and a letter explaining that it is to prevent the stocks from breaking during shipping."
How did you arrive at this conclusion ? We have received a few thousand guns from Pedersoli over the years, we have NEVER received any that were not assembled....
"I contacted Marstar, but long story short I repaired and refinished the stock myself. I don't know if there will be a third purchase. "
Why would you repair it when you could have obtained a brand new one at NO charge to yourself ?? Are you not aware of our warranty policy ??
I look forward to your e mail so we can clear this up john@marstar.ca
John
