coppercarbide
Member
- Location
- Edmonton, Alberta
Wanted to put my $0.02 in here about Marstar's excellent customer service.
I bought a TT-33 a few months ago. Great gun, I love shooting it.
Somehow, the firing pin broke on the gun. I checked marstars site and noticed they didn't have any in stock. I then phoned absolutely everyone else I could think of (including every one of the major site sponsors), and I either got a "no, we don't have parts", or "I can sell you another complete gun and you can take the firing pin out of that"...
Finally, I called Marstar (CALLED, this is key! Telephone works well!), and found out they warranty the gun for a year!
Yes, you heard me, I'll add caps for emphasis. MARSTAR WARRANTIES 50 YEAR OLD USED SOVIET PISTOLS IF THEY SELL THEM.
They sent a new firing pin, I got it today, I'm pumped to get back to the range.
If I was looking for something Marstar sold, I'm not sure I would look anywhere else, nobody else offers that kind of service.
I bought a TT-33 a few months ago. Great gun, I love shooting it.
Somehow, the firing pin broke on the gun. I checked marstars site and noticed they didn't have any in stock. I then phoned absolutely everyone else I could think of (including every one of the major site sponsors), and I either got a "no, we don't have parts", or "I can sell you another complete gun and you can take the firing pin out of that"...
Finally, I called Marstar (CALLED, this is key! Telephone works well!), and found out they warranty the gun for a year!
Yes, you heard me, I'll add caps for emphasis. MARSTAR WARRANTIES 50 YEAR OLD USED SOVIET PISTOLS IF THEY SELL THEM.
They sent a new firing pin, I got it today, I'm pumped to get back to the range.
If I was looking for something Marstar sold, I'm not sure I would look anywhere else, nobody else offers that kind of service.
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