Hello,
I figured I would put a post up about my experience purchasing from TNA. 1st order I had a check out issue....basically I filled my cart with what I wanted then paid with my card. Received my email notification and I was missing an item. I should have looked over the check out screen, which was my fault.
So, I sent TNA a email and they cancelled the order and refunded my money so I could re-order. Quick responses etc....i think about 48 hrs. I then re-ordered and it turned out one of the products had a minor issue with the QD socket not holding with force applied. I tried several other QD's and shot a quick vid of the issue. No problem, on refund and they would cover shipping! Unfortunately a replacement was not possible and this one part not being available really changed my build. Therefore a bunch of the parts I bought needed to be returned. TNA totally understood and agreed to let me return the parts...no stocking fee etc. I was super impressed by this....they get how what it takes for building an AR the right way.
A businesses response to issues is extremely important. Many provide good service but after sale support...not so much.
TNA is good stuff. Will purchase from them again.