Page 1 of 2 12 LastLast
Results 1 to 10 of 16

Thread: Whats so hard about answering an email

  1. #1
    Member
    Join Date
    May 2022
    Location
    formerly Northwestern ON now Southern ON
    Posts
    58

    Whats so hard about answering an email

    Emailed the company a couple days ago and zero response..I understand companies are busy but what happened to basic customer service..
    oh well..

  2. #2
    CGN Regular
    Join Date
    Jul 2007
    Location
    BC
    Posts
    765
    Patience grasshopper. These are busy times for gun businesses these days.

  3. #3
    Business Member Western Metal Inc's Avatar
    Join Date
    Jan 2014
    Location
    Calgary
    Posts
    4,793
    Quote Originally Posted by NWOntarioguy View Post
    Emailed the company a couple days ago and zero response..I understand companies are busy but what happened to basic customer service..
    oh well..
    Sorry for not getting back to you as quickly as you would like. Please understand that we are literally getting hundreds of emails a day now. We are trying to respond as fast as we can. However, we have prioritized handgun transfers as we want to get these started before JT does something stupid like stopping transfers from being initiated.

  4. #4
    CGN frequent flyer duncansuds's Avatar
    Join Date
    Apr 2010
    Location
    Weyburn, SK
    Posts
    1,187
    It’s hectic in many buisness at this time. It’s difficult to find enough/good staff. I also know from a personal front that occasionally, you forget to hit send, read it and reply in thought but get distracted by something else. Most places are ringing off the hook and lots of “balls” are getting dropped. It’s a strange market.
    Duncan

    The more corrupt the state, the more numerous the laws...

  5. #5
    Member
    Join Date
    May 2022
    Location
    formerly Northwestern ON now Southern ON
    Posts
    58
    gotcha..no worries..i thought it might peter' down a bit by now haha..still going strong!

  6. #6
    CGN Regular vultr's Avatar
    Join Date
    Nov 2011
    Location
    East of the Rockies, West of the rest.
    Posts
    909
    I get hundreds of emails a day at work. They all take time and i often fall behind. Sometimes you just need to have a bit of empathy for the person on the other end.
    "A gun is not a weapon, Marge, it's a tool. Like a butcher's knife or a harpoon, or...or an alligator."

    CCFR/NFA Member

  7. #7
    Uber Super GunNutz Janeau's Avatar
    Join Date
    Dec 2004
    Location
    Montreal, Quebec
    Posts
    3,706
    Quote Originally Posted by NWOntarioguy View Post
    Emailed the company a couple days ago and zero response..I understand companies are busy but what happened to basic customer service..
    oh well..
    Quantity and time..maybe you are not aware of the restricted buying frenzy…many store stopped answering email, phone for a few days while they deal in transferring guns before the comming purchase ban. Easy to understand.

  8. #8
    CGN Ultra frequent flyer Johnyy's Avatar
    Join Date
    Jan 2013
    Location
    ON
    Posts
    3,219
    Quote Originally Posted by NWOntarioguy View Post
    Emailed the company a couple days ago and zero response..I understand companies are busy but what happened to basic customer service..
    oh well..
    Your Mom never called me back after Denny's .. ~

  9. #9
    CGN Regular bigmouth's Avatar
    Join Date
    Sep 2021
    Posts
    711
    Quote Originally Posted by NWOntarioguy View Post
    Emailed the company a couple days ago and zero response..I understand companies are busy but what happened to basic customer service..
    oh well..
    This guy is a grade a douche. Did you ever stop to think that they probably didn't get back to you because they have hundreds of people like you emailing them stupid questions? Two weeks ago you'd get your reply asap. Stop emailing them, order your shi* and kick back, or phone them if you got a question about a product.

  10. #10
    CGN Ultra frequent flyer rajczak_kashka's Avatar
    Join Date
    Aug 2008
    Location
    Surrey, B.C.
    Posts
    2,524
    Bizzy....

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •