4DOF Range Card Issue

mb571

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Hornady's Ballistic 4dof app help please?
I did an in-app purchase of the Range Card function quite by accident. Oh well I thought... will give it a try.
But when I create range cards on the android, the range cards are blurred out, as if I didn't have access to the paid function. I even checked my Google Play account and saw a receipt for the payment. Hornady's instructions for this function are non-existent. Has anyone been able to print range cards? Has anyone gotten a response from Hornady's help email?

 
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