A little patience and S and J will make it right!

[Phat Eagle]

I wanted to thank Simon for his great customer service making an error right! I sent him an email explaining my issue and waited a few days. He called me (as requested) and quickly resolved the issue, going above and beyond.

A little patience yields excellent service. Thanks Simon!!!!

 

[hauseye]

I'm still waiting for them to get back to me about a question with the parts I ordered. 7 days ago...

 

[hauseye]

I'm still waiting for them to get back to me about a question with the parts I ordered. 7 days ago...

Solid. They just got back to me.. They really must be busy!

 

[badboybeeson]

I'm still waiting for them to get back to me about a question with the parts I ordered. 7 days ago...

send a fresh email to sales@sjhardware.com and we will get an answer for you
thanks
bbb

 

[lakermetal]

I wanted to thank Simon for his great customer service making an error right! I sent him an email explaining my issue and waited a few days. He called me (as requested) and quickly resolved the issue, going above and beyond.

A little patience yields excellent service. Thanks Simon!!!!

What !?!? You mean you didn't start a huge freak out thread??

hahaha Simon is great to deal with. I've bought lots from him and will continue to.

 

[Phat Eagle]

Sadly too many do... That's why I wanted to start a "Keep Calm and Carry On" thread!!

 

[lakermetal]

Sadly too many do... That's why I wanted to start a "Keep Calm and Carry On" thread!!

Well good on ya man. It's nice to see for a change. Hopefully you've started a new trend.

 

[badboybeeson]

anyone what to come and help demo our kitchen or insulate the crawl space
or help sort and move about 10,000lbs or used brass?

 

[The_Shmoo]

anyone what to come and help demo our kitchen or insulate the crawl space
or help sort and move about 10,000lbs or used brass?

If the price is right...

 

[Mister Donut]

send a fresh email to sales@sjhardware.com and we will get an answer for you
thanks
bbb

Awesome, I'll give that e-mail a try

 

[EL34/6L6]

My goodies should be here today. Depending on CP of course.
Ordered online, and the items were shipped , easy like Sunday morning....

 

[Jim Guns]

Most of the headache is always caused by Canada Post.

 

[Winniepyr]

I ordered a small part from these guys. I was very happy with how they do business.