Gunnar is/was a great 'smith, but customer service he needs help with. He mentored Clarence who has now set up his own shop at Bumblebee Custom Machine. Hope that works out.
In Gunnar's defence he did just move plus while his wife was under the knife for some routine work, she suffered a stroke. As a result his focus was on her.
I'd suggest being persistent with both email and phone. I am local so if you really need, I can make a personal visit. Hit me with a PM.
Best of luck,
Dave
