So long story short, the very evening of the first day I mounted up my Sightron S3 8-32X56 to my rifle and sighted it in, I had it on my kitchen island, in line for cleaning. As I was cleaning another rifle, my cat decides to knock the whole thing off the island. The rifle was a Savage 110BA, a heavy pig. The scope hits first, bends and busts off the sun shade, bends the top turret, and whatever it's attached to inside. And on top of that, the muzzle break breaks a tile..... Great.
I emailed Sightron directly, give them the story, not expecting warranty obviously, just looking to see if they would repair the scope for me. Shortly after, they emailed me back and asked me to call and send it to Hirsch Precision. I talked to Hirsch, explained my good fortune again, and sent it to them.
To my surprise, a few weeks later, I get an email from Hirsch, saying the scope was back from Sightron, and was being shipped to me the following day. Still hadn't seen a bill, so I waited top see what would show up, and if it would be fixed at all. I opened the package, and the work order from Sightron was on top. The list was, replaced sun shade, replaced top turret, cleaned lenses, and reset to factory settings. Covered under warranty!!!!
Needless to say I'm ecstatic! I think all the people wondering about Sightrons warranty policy, should stop worrying. A great product, and great service! There was no way it should have been warrantied, but they did it anyway. And Hirsch sent it back to me express. I didn't even pay for shipping. I can 't say enough about my experience, I just hope people will find this post.
I emailed Sightron directly, give them the story, not expecting warranty obviously, just looking to see if they would repair the scope for me. Shortly after, they emailed me back and asked me to call and send it to Hirsch Precision. I talked to Hirsch, explained my good fortune again, and sent it to them.
To my surprise, a few weeks later, I get an email from Hirsch, saying the scope was back from Sightron, and was being shipped to me the following day. Still hadn't seen a bill, so I waited top see what would show up, and if it would be fixed at all. I opened the package, and the work order from Sightron was on top. The list was, replaced sun shade, replaced top turret, cleaned lenses, and reset to factory settings. Covered under warranty!!!!
Needless to say I'm ecstatic! I think all the people wondering about Sightrons warranty policy, should stop worrying. A great product, and great service! There was no way it should have been warrantied, but they did it anyway. And Hirsch sent it back to me express. I didn't even pay for shipping. I can 't say enough about my experience, I just hope people will find this post.
