I base my opinion of something on what I've actually seen, or reports from members I know and trust, especially when it comes to NEA/BLC. I took every opportunity to handle, or shoot one. I have no doubt they've had some QC issues, clearly they did, and most people reported quick service, mailing out a replacement part that day. That said, every rifle I've held/shot was nothing like what I read about on threads like the way this one seems to be developing.
As for they didn't tighten this, or this was scratched, makes me wonder if any of you have purchased an actual entry level rifle from any of the other firearms manufactures. If you're spending under $1500 (these days) you best be prepared to put on that armourer's hat, that or go through the hassle of exchanging a perfectly good rifle.
I can't think of a factory rifle that didn't have something wrong, my latest, a Remington 783 has an extraction issue, use to be every other shot, now I have it to one in five. Why put up with it? it shoots 1/2"-1/3" five shot groups regularly, I'd buy a new PGT bolt head before I give up that barrel...but I should have #####ed, and got another, never realizing the gem I had right?
Here's my problem with NEA/BLC threads, some rookie comes on with a problem that most of us would have sorted out easily. That's not to spit on the OP, just stating the facts. It doesn't take long before people chirp up about what they've seen etc.. Thing is I know that one of the biggest drama queens (long since pink) use to crow on about how he saw one blow up. Thing was the Rifle didn't blow up, and he wasn't there when it happened, they met weeks later, it was all spelled out in this train wreck of a thread over a failed flash hider! Anyway the guy was abusing the crap out of his rifle, that was pretty clear, then he came on here moaning about how the rifle couldn't take the beating he was dishing out to it, and then used this very sub-forum to browbeat the vendor to exchange the rifle for something else...I would have told him to hit the street.