Bushnells Canadian Address

How to Send Product in for Repair in Canada
Packaging:
Box your unit securely, sending only the unit. Rings, Mounts, Dust caps, carrying cases etc must be removed.
ALL RIFLESCOPE RINGS MUST BE REMOVED.

What to Include and Shipping Information:

A short note explaining the reason you are sending the unit in to us.

Your email address and daytime telephone number.

Send to Bushnell by a insured trackable courier such as Canada Post, UPS.

The return shipping and handling fee for all products is $10.00 except for Yardage Pro and HOLOsight which have a $15.00 shipping and handling fee.
On Electronic products such as Laser Rangefinders, Night Vision and Camera’s Proof of Purchase must be included.
Shipping Information
Bushnell Sports Optics Worldwide
Attention: Repair Department
25A East Pearce Street
Richmond Hill, ON
L4B 2M9
Repair Process:
Your unit once received by Bushnell will be logged in our system and assigned a repair number . A postcard with a repair number as a receipt of verification will be mailed to you .The status of your repair can be checked on the website . A technician will evaluate your repair to determine what repairs are needed or if it is deemed a warranty replacement . If your unit is NOT covered by warranty an estimate will be mailed to you . You have 45 days to respond by accepting or declining , if you accept payment can be in the form of a money order,credit card or check. Warranty replacement repairs will be sent out at no charge and you will receive no additional correspondence.

PREFFERED MEANS OF CONTACT – repairlabcanada@bushnell.com
 
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