Complaint? Hopefully not.

mullet maniac

mullet maniac

Regular
EE Expired
Rating - 100%
16   0   0
Okay so I bought a vz58 in 223 awhile back - nothing but problems. So I sent it to North Sylva about a month ago. I checked with Canada Post and saw that the rifle was signed for at the other end a couple of weeks ago.

Emailed NS to check on status, they said they needed more info on this mysterious gun (fair enough). So I sent them what info I could (my name and the serial number), but didn't get a response.

Emailed again a couple of days later and asked for a phone number so I could talk directly to the NS crew and figure out where things are at - no response.

I don't want to be on here crying into my pillow. What I'm after is, maybe one of you CGNers might be kind enough to give me a phone number so I can call these guys and get reunited with a working gun.

And please, I am trying to be proactive, so there's no point in anyone getting all butthurt about this and saying I'm being impatient or idiotic or unrealistic or whiney or whatever. Just don't. Either help a guy out with a phone number, or just stay out of it. Thanks.

MM
 
MM,

I'm not really sure where to start on this one.

Your original PM to us had no information included in it that could of helped us track the status of your firearms repair. It wasn't until the 3rd exchange of PM's before we finally got your name and the serial number of your rifle. Not to mention you couldn't provide us with the RMA number that we use to track returns and warranty work.

That being said, your firearm has been repaired and was sent out to you over 1 week ago. I'm sure you will be seeing it shortly given your remote location.

I have sent you your tracking number via PM.

Thanks,


Jon
 
North_Sylva said:
MM,

I'm not really sure where to start on this one.

Your original PM to us had no information included in it that could of helped us track the status of your firearms repair. It wasn't until the 3rd exchange of PM's before we finally got your name and the serial number of your rifle. Not to mention you couldn't provide us with the RMA number that we use to track returns and warranty work.

That being said, your firearm has been repaired and was sent out to you over 1 week ago. I'm sure you will be seeing it shortly given your remote location.

I have sent you your tracking number via PM.

Thanks,


Jon
Click to expand...


Kudos to North Sylva for making him look dumb in the nicest way possible;)
 
OMG 1 month... I have been waiting 15 weeks for my VZ58 in .223, on April 30 I was told they were waiting for it to be test fired and that it should be repaired and I would have it soon... and I hear this crap about give them a call... sure I call... keep calling until someone picks up finally I talk to someone and every time I get the run around "we will get back to you in a day or two".... they never do! What a joke seems like I have to post here to get any response or any service, going to have to do just that!
 
You must log in or register to reply here.
Back
Top Bottom