I'll start off by saying it sucks to not get a parcel in a decent amount of time.I work for Canada Post out of Ottawa.I work inside just off of Merivale Road.I unload and load every truck that comes in.For us that last week before Christmas it was super quiet.I mean June, July volumes.Never seen that before.When Covid first started it was Christmas volumes, insane!Canada Post doesn't suck.It's possibly location,location,location.Maybe some people don't take pride in what they do.I speak on behalf of everybody where I work.They go above and beyond!I know everybody on my side because it's 2 different stations in one building.They normally do 200+ scannable items a day each at Christmas.This year, week before Chritmas,maybe 50-80.Bad experiences suck!I get it.Don't lump us all together Please!