Elwoord Epps

Ganderite

Ganderite

CGN Ultra frequent flyer
Rating - 99.7%
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Location
Farm south of North Bay
A shooting buddy told me about a good deal Epps had on primers. So I phoned them to confirm the price and availability.

Next day i dove there intending to buy 20,000 primers, but the price was $15/1000 higher than I had been quoted.

The clerk was very helpful in trying to figure out what had happened. According to him the price I was quoted was impossible and primers had never been sold at that price.

I contacted my buddy, who emailed me a copy of his sales slip, showing the good price.

I shared this with Epps and then called them.

Apparently there was a price hike the day after I called.

Epps has agreed to refund the $45 extra I paid for the 5000 I bought and have agreed to sell me 10,000 more at the original price.

I commend the helpful and business-like way this was handled.

Over the years I have bought a number of used guns from Epps, based on the web description. Prices have been good and condition as described.

I remain a satisfied customer. Maybe more so, now.
 
I had a great run-in with them last week as well. Ordered all of the 6.5 140gr Partitions they had left only to find out they could locate a single box. Barb from their shipping department sorted things out for me. Definitely went above and beyond on the customer service.
 
You're lucky. Not everyone has that kind of service from Epps. There was a poor guy who received an airsoft red dot when he bought from Epps.
 
I have bought maybe ten guns from them and yet I have never been to their store. Once I got a beretta pistol that was a different model then I ordered and they took it back no questions asked. Never had a problem .
 
VinnyQC said:
You're lucky. Not everyone has that kind of service from Epps. There was a poor guy who received an airsoft red dot when he bought from Epps.
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This is not exclusive to Epps. There was a big red dot scam for years that might still be going. Guys buying originals and sending back fake copy’s but by the time it was figured out lots of fakes went back into inventory and were resold unknowing.
 
I recently went there...second time in like 30 years. Had to stand in line for ammo. Waiting till the cows come home while counter staff shoot the #### with people they know. Waiting half an hour to get a box of mil spec 5.56 is ridiculous. Maybe I'll try again in another 30 years.
 
Not all the counter staff are perfect. Most times it all works out, just have to move to another clerk if the one in your face is not working out for you. Busy store so there must be something happening. They had to adjust various policies over the years cause not all customers are good honest nice stand up people.
Will I go back ? Of course. Good prices, fair treatment, and they have stuff in store and in stock, not just well we can order it at the new higher price.
if your mileage varies well move along so I can get to the front of the line.
 
I miss Elwood. He was a tome of knowledge and loved to experiment on Lee Enfield variants as well as Mausers. Mostly because they were dirt cheap and available at every gas station/small store/hardware stores and the Sears/Eatons catalogs.

I first met him in White Horse around 1973, He was working for a mine as a machinist/handyman and worked on his projects to alleviate the camp boredom. The locals soon heard about the "GUNSMITH" in the camp and brought him stuff to work on. He was very careful to tell the folks that he was self taught but that was meaningless to them. Everyone whose lived up North fully understands gifted individuals and how valuable they are, even in today's high tech society.

Elwood was a dreamer but he loved to chat and play, especially with other firearms enthusiasts willing to work outside of the box. His ethics were unimpeachable at worst. Looks like the people that bought the business from him are carrying on the ethics. Elwood would approve.
 
bearhunter said:
I miss Elwood. He was a tome of knowledge and loved to experiment on Lee Enfield variants as well as Mausers. Mostly because they were dirt cheap and available at every gas station/small store/hardware stores and the Sears/Eatons catalogs.

I first met him in White Horse around 1973, He was working for a mine as a machinist/handyman and worked on his projects to alleviate the camp boredom. The locals soon heard about the "GUNSMITH" in the camp and brought him stuff to work on. He was very careful to tell the folks that he was self taught but that was meaningless to them. Everyone whose lived up North fully understands gifted individuals and how valuable they are, even in today's high tech society.

Elwood was a dreamer but he loved to chat and play, especially with other firearms enthusiasts willing to work outside of the box. His ethics were unimpeachable at worst. Looks like the people that bought the business from him are carrying on the ethics. Elwood would approve.
Click to expand...

Always warms a heart hearing great experiences of Nutzs in days of yore.
Thanks for the story.
 
Only bought one firearm over the telephone from Epps, Browning A-bolt 12 ga., exceptional service and e-mail communication. I was a little apprehensive buying sight unseen but the gun was beautiful and came in an Epps sock.

And thanks for the Elwood story bearhunter. My wifes family is from that area and the bil is an avid hunter/shooter/fisherman so I hear lots of Epps tales of deals had and how fortunate they were to have Epps close by. ( Back before internet etc.. ).
 
bearhunter said:
I miss Elwood. He was a tome of knowledge and loved to experiment on Lee Enfield variants as well as Mausers. Mostly because they were dirt cheap and available at every gas station/small store/hardware stores and the Sears/Eatons catalogs.

I first met him in White Horse around 1973, He was working for a mine as a machinist/handyman and worked on his projects to alleviate the camp boredom. The locals soon heard about the "GUNSMITH" in the camp and brought him stuff to work on. He was very careful to tell the folks that he was self taught but that was meaningless to them. Everyone whose lived up North fully understands gifted individuals and how valuable they are, even in today's high tech society.

Elwood was a dreamer but he loved to chat and play, especially with other firearms enthusiasts willing to work outside of the box. His ethics were unimpeachable at worst. Looks like the people that bought the business from him are carrying on the ethics. Elwood would approve.
Click to expand...

He was a real gentleman. I first met him when he had the store in Clinton ON, I believe it was in 1962. I saw him again at the Orillia store many years later, he always had the time to talk about guns & politics. The man was a wealth of knowledge.
 
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