Fantastic Customer Service

[Snowballs]

I had a minor warranty issue with a magazine I purchased from a Cadex dealer.

Contacted Mr. Vincent Roy at Customer Service on Monday 22 February and explained the issue.

He sent a prepaid return label the following day and he shipped a replacement on Wednesday 24 February by Expedited Canada Post.

That is Customer Service.

Thank you to Vincent and the team at Cadex.

Cheers

 

[Cadex Defence]

Thanks for taking the time to tell us your good experience with us!

I will share it on our website in the "Customers Testimonials" section.

I already told Vincent your kind words

Nathalie Deslauriers
Graphic Artist

 

[HuntingOntario]

Just called Cadex with some questions. The call was answered immediately and transferred to a gentleman - Rob. He answered all questions right away.
You can't get a better customer service! This is outstanding and really amazing!

A lot of other businesses can learn from this.