Update!
I contacted LEE and here's the resolution:
They will send me back a 9mm sizing body to exchange with the faulty 10/40 one. Once I receive it, I'll exchange the bodies and send them back the 10/40. They will send me back the amount it cost me to ship the body back.
It's the second time in the 3 last week that I deal with them and so far I can only say that I'd wish all companies would offer that level of customer service.
Too bad I can't reload my 9mm yet and I wasted 50 primers. But heh, there's things worse than that in life!
@ msg.drew : I don't put the fault on your business at all. Errors can happen and you were very responsive the neck sizing issue. I just guessed that if I dealt with them with the missing neck sizing part, I'd just deal with them for the faulty die. I'm glad you had the reflex to check your other 9mm dies kit, so future customers won't have the same issue. We can only guess that this die batch was done on a Friday afternoon
I will do business again with you that's for sure!
Thanks for everyone help on this.
I contacted LEE and here's the resolution:
They will send me back a 9mm sizing body to exchange with the faulty 10/40 one. Once I receive it, I'll exchange the bodies and send them back the 10/40. They will send me back the amount it cost me to ship the body back.
It's the second time in the 3 last week that I deal with them and so far I can only say that I'd wish all companies would offer that level of customer service.
Too bad I can't reload my 9mm yet and I wasted 50 primers. But heh, there's things worse than that in life!
@ msg.drew : I don't put the fault on your business at all. Errors can happen and you were very responsive the neck sizing issue. I just guessed that if I dealt with them with the missing neck sizing part, I'd just deal with them for the faulty die. I'm glad you had the reflex to check your other 9mm dies kit, so future customers won't have the same issue. We can only guess that this die batch was done on a Friday afternoon
I will do business again with you that's for sure!
Thanks for everyone help on this.
