Henry Customer SERVICE

dixda

CGN Regular
Rating - 100%
192   0   0
Location
Kamloops B.C.
I just bought a Henry Lever .22 youth model from a fellow CGNer(Thanks Again, OSOK). I noticed that the plastic front sight moved when given a bump or mild twist, changing the POI. After finally sighting it in, I found that it actually shoots quite accurately, given that one has to be carefull not to bump or twist the front sight. I Emailed Anthony Imperato(the president of Henry) to let him know how much I liked the rifle and inform him of the drawback of the front sight shifting. He Emailed me back, the next morning, thanking me for buying a Henry and my kind words. He also said that he was sorry that I was having the sight problem and would be sending me a metal one NO CHARGE. I answered, saying that I appreciated his swift reply and commended his company on it's customer service. He replied, that it was his pleasure, and he thanked me. Ten days later I received the front sight. It now feels rock solid, and there is a small white dot on the tip of it.(easier to see in low light or dark background)
All I can say is, my hat is off to Henry and it's president.KD
 
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