How do we find status on Warranty work?

[Rodeobailey]

Hi,
Your website has no retail customer access.

I returned a Norinco rifle through my dealer for repairs a couple of months ago and would like to get an idea of when I might see it back?

How do we go about inquiring on status of repairs?

Thanks.

The North Sylva website is completely blank with exception of a portal for dealer login. Rather limits the ability to call or send an email.
The dealer is a little ho-hum on expectations of warranty work returns and after a conversation with their counter person, I thought it best to get status first hand from the distributor.

 

[suberman]

I am guessing email or phone call...

 

[Armourall]

Here we go again with North Sylva........

 

[Chemist]

It would probably be best to contact your dealer and they will contact North Sylva for you...at least that's how we do it.

Ryan

 

[North_Sylva]

Simply send an email to gwedge@northsylva.com

Please have the serial number of the firearm handy, and an RMA number if you have it.

Thanks,