Rickyy101,
That is normal. The hammers should not be resting on the pins. If you accidentally bump them, you can prematurely fire a loaded chamber. The hammers rebound after firing to the rest position away from the pins.
You should also avoid dry firing a hammer gun, as this will damage the pins in the nipples. That could be a costly repair if this is an older gun, and spare parts would likely be in limited supply. If you wish to test the hammers, place a snap cap into the chamber before firing.
If you want to verify that your hammers are hitting the primer in a cartridge, what I do is put white masking tape over the rear side of a Snap cap, then load them into the chambers and fire the shotgun. Afterwards, merely inspect the tape to verify that the firing pin did tear into them and that would be a good indication as to whether or not your hammers and pins are working.
Hope that helps,
w.w.w.