Leupold scope warranty question

[Horsefly Hunter]

Leupold vari x-III on my 338 win mag may have an issue, can anyone let me know about getting warranty. I am not the original owner, I do not know where it was bought, Can. or USA.

 

[Keithjohn]

Call Korth and give them the serial # to make sure it's covered then it's no hassle warranty

 

[kamlooky]

Get on their website and follow instructions for warranty repairs
VarX III should be no problem for warranty.
I'm almost certain this era of scopes is before the time of issues.

 

[Horsefly Hunter]

thanks guys, now I just have to determine if it's me, the scope, or something else causing my issue.

 

[Brianma65]

I also read a thread on here,where Korth said,it don't matter if it's from Ca or US. They'll honor the warranty ,either way.

 

[mastermind]

I also read a thread on here,where Korth said,it don't matter if it's from Ca or US. They'll honor the warranty ,either way.

Korth may not say that as they're the national distributor to all authorized Canadian retailers, but Leupold will and Korth will do what Leupold says. Leupold will warranty their product regardless of where it was purchased (recent experience).

OP, call Leupold product support and have them assist you with diagnosing the issue (if it's you or the scope). Then with their recommendation you can contact Korth and include the steps and comments/notes made by Leupold.

 

[LeftFootOfDoom]

the whole warranty "issue" was with the "newer" leupolds that may or may not have been purchased in Canada through "officially approved" stores.

The vari-x iii line is like 3 generations old, and did not have any issues about being covered by korth for warranty work.

send korth an email and they will get you sorted out.

 

[Horsefly Hunter]

does anyone have the email for korth, I went to their site and the emails I send get a permanent failure message sent back.

 

[mastermind]

Looks like they're having DNS issues with their domain name. The website is down so email may be impacted as well.

warranty@korthgroup.com / 1-403-938-3255

 

[The ROC]

Leupold vari x-III on my 338 win mag may have an issue, can anyone let me know about getting warranty. I am not the original owner, I do not know where it was bought, Can. or USA.

My 3 year old Leupold RX range finder went belly up on me and I just sent Leupold directly an e-mail/message via their web site explaining my issue. Someone from Leupold e-mailed me back with warranty instructions. I sent the defective range finder via Canada Post to Leupold in the states and within 3 weeks I received an upgrade from a RX1000 TBR to a brand new RX1200i TBR/W.

Now that's customer service.