Mossberg 9200 Issues

A friend of mine asked me if I could try to fix his Mossberg 9200 semi 12g shotgun. I told him that I'd look at it but now that it's in front of me, I'm at a total loss here. Something happened on his last hunting trip and now for whatever reason, the bolt will not move (it's stuck in the closed position). I immediately put the safety on and put a cleaning rod down the barrel and verified that the gun is in fact empty. I did a quick search on Youtube and of the 3 results that I found for the disassembly of this gun, only one was of any real use. However it shows the guy removing the forend cap, pulling out the operating handle (bolt knob) and then just all gingerly removing the entire barrel and bolt with one smooth pull. If only it were that easy with my friend's gun... The bolt, like I said already, will not move into the open position at all. The barrel twists ever so slightly (perhaps half a mm?) but will not pull out at all. My friend thinks that the gun was knocked hard on the way back from his last hunt, which resulted in something catching and resulting in the bolt being stuck. I put a flathead screwdriver behind the bolt just to see if it moved at all and it seems to wiggle a bit but only in its present position, I can't pry it in either direction. I also tried the flathead in the small crack between the barrel rib and the receiver, but no luck in getting the barrel to move.

Anyone have any ideas here? Duck season is near around here and this gun is my friend's only means of getting any for his family (subsistence hunter). Thanks!
 
My experience with the 9200 is similar to yours, always in the locked position.
The bolt lock is engaged in the barrel extension, creating one unit. You may have to disassemble it further and attempt to knock the gas system back towards the rear of the action, disengaging the bolt lock from the barrel.
These shotguns are junk.
 
I have a P.O.S. mossberg 5500 (almost the same gun) let me tell you, tell your friend he has a fine doorstop but a shotgun it is not. They are ALL unreliable and I tried for a full year to get it running. No luck. It looks brand new to boot. Junk junk junk.
Time to cut his losses and get a beretta or browning.
 
Overdue update... After about an hour of fighting with the damned thing, I finally got it all apart. Stripped the whole thing down to its individual parts. Cleaned absolutely everything, re-lubed the goodies and put it all back together. My friend has run about 200 rnds through it since and says that it now runs like a champ. He has nothing of decent quality to compare it to but he's really happy with it now. In hindsight though, he does frequently ask if he can borrow my Gen 4 UTAS, hmmm....
 
Gunrunner has the right idea, and after 50-60 years, one thing I have found out, Do not let friends borrow guns, they are too cheap to buy a good one.
 
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