Mossberg MVP LC .308 & Cabelas.ca review

Zen_Seeker

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After waiting two weeks for a Mossberg MVP LC .308 I ordered from Cabelas.ca to arrive I had to go pick it up at the post office today. Unfortunately this is more a review of how Cabelas does business than the rifle.

After getting home I grabbed my cell phone and started recording as I cut open the box and had a look. (I was planning to do a full review from box to first fire.)
This is what I have found so far...

1. The Rifle box inside the shipping box has a green safety check sticker, which is cut as the box was opened before I got it, with a signature 15 and date 12/01/15.
But it was placed over an earlier sticker signed 002 and date Nov. 16, 2015. It came from Alberta rather than Ontario where I an located.

2. The stock has one or two small scratches, one down to the bare metal beside the safety red dot. Not big but you see it right away.

3. The butt pad was dirty to the point it looked like it was in the corner of a mud room on the floor.

4. The scope has tape glue all over it from being repacked and the plastic tinted covers are scuffed.

5. The rear of the barrel and front of the chamber seem to be touched up or repainted. Light rust in these areas as well.

6. Under a LED flashlight, less than 100 lumen, you can see rust on different parts of the barrle. Like the sides and where the barrel screws on and meets the chamber.
As well as just past the front of the stock on the underside.

7. The barrel is only marked 7.62 NATO while the Mossberg and Cabelas web sites say .308 and 7.62 NATO.
I know a 5.56 can shoot a .223 but a 7.62 NATO shouldn't shoot a .308. WTF?

8. The inside of the chamber and bolt housing seems to have light rust under LED in places.

9. The bolt and bolt face also seems to be worn a bit and the face shows marks from being fired.
A circle the size of the primer is worn to the metal while the rest is black with the firing pin hole in the middle.
Rust or copper wash is around the inside rim of the bolt face.
The firing pin hole is either rusty or has copper wash residue in it.

10. The feed ramp is rusty or has copper wash/residue all over it that you can see without a light.

11. The chamber has rust in places and there is 1/4" or 6mm of threads showing, 5 full rotations, after the barrel stops before the feed ramp.
(Not sure if this is an issue but my other bolt rifles don't have this extra thread space.)


It looks like this was a used gut that was returned and then resold by Cabelas. It wasn't even 100% cleaned or most of this would have been hidden.
Most of it wasn't obviuos to the naked eye under normal 60watt yellow bulbs but I always check my new rifles with LED flashlights these days.

I can't even blame Mossberg for any of this as it was Cabelas that did the resale of a used/returned rifle, regardless of the reason. Most of the rust is light and washed out looking but one or two places it's worse.

I'm so pissed I don't know where to start at the moment but contacting Cabelas will be first. Doesn't matter who makes the rifle, for $2000 the store selling it is responsible for it's condition leaving it's inventory.

Is it even legal to sell a used or refurbished rifle as new? I'm just glad I recorded and photographed the whole thing while it was still a sealed box from the post office!

Zen
 
Counter display gun. No proof but it screams counter display. They are not like your LGS where they wipe down after handling.

No, this was fired. Bolt face proves it and the marks from the rounds being cycled on the feed ramp is obvious without a LED.
 
No, this was fired. Bolt face proves it and the marks from the rounds being cycled on the feed ramp is obvious without a LED.

Firearms are tested from factory. Factory doesn't clean afterwards either.

The Safety Seal labels you see as cut/reapplied denote the rifles arrival at various stores and opened to ensure the serial number is correct for inventory purposes. Also, your description of the "signature" and its location of send out would lead me to believe it left from the DC (located in Calgary). If that is the case, it definitely wouldn't have been a display model, as those haven't even reached a store yet.

Firearm returns through Cabelas should not go up for re-sale as new, so that is unlikely. Could it have been a display model... potentially. Without being the guy that packaged it up, no one will know.


As for the quality of it... My personal thoughts on the Mossberg rifles are; you can put lipstick on a pig, but at the end of the day it is still a pig. Ive handled a few of these (various mossberg rifles) and the same impression comes about every time - great marketing, poor quality control. Ive seen out of the box some come much as you've described. But without pictures, having a definitive confirmation of how it actually is is difficult. As you mentioned, to the naked eye, it is hard to tell some of the flaws.
I dont expect a retailer to go into as much detail as you would have. Sadly, this is a risk that occurs when buying abroad and not having product in hand at the time of purchase.


Take that for what it is.
While that may not help you right now, contacting the vendor first and coming to a solution should come first before going online. But more and more this seems to be the tactical that is for today's day and age.
 
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Time to fire off a nasty gram to the manager of that branch detailing what you have explained here. Pictures always help. I have returned a firearm back to them in the past with a similar issues but not as bad as yours.
 
I've been fighting pneumonia or walking pneumonia for the last few days only have a few hours each day I feel okay. Once I start coughing to clear my chest I get one heck of a headache and can't do anything but sit still or lie down for 30 minutes till it passes. Making it a bit hard to deal with this at the moment. So if I don't reply right away I'm not ignoring you.

- My MVP 5.56 was never fired. Had a few scratches but nothing I couldn't live with. It's been a great rifle so far and Cabelas was the only one to have one in stock. They where the only ones to have a .308 LC in stock as well which is why I bought from them again. If I wasn't sick I would have picked it up at the store but the one time I get a rifle shipped...

- The videos and pic's I took should show the poor condition due to rust, even if the rifle was test fired and never cleaned afterwards.

- I was looking at a Tikka Tactical T3 that was at LGS but the price jumped when I was about to see if I could make the drive and the scope would have pushed the total around $2600, which is hiher than I wanted at the moment. Then tried to get a RPR but it was sold before I could get the full price including shipping. I still think the LC could be good if it's like the 5.56 but won't know till I shoot one if it's a lemon or not.

- I was able to dig out the head office info and phone number for Cabelas so I can try that or make the 90+ minute drive to Barrie and see if I can swap for a better conditioned one. Depends how I feel.

- As I got this online I didn't where it came from until I got the tracking info Monday, Alberta. Don't think calling them will do me any good and the Barrie store didn't have anything to do with it, even though they had stock at the time. So venting online and sharing my experience helped and hopefully someone might know who to complain to since they don't advertise who to complain to and never replied to my earlier email regarding shipping/tracking.

- Next time I feel okay long enough I'll see if I can post some of the pic's. I don't use host sites but my drop box might still be live.
 
Contacted Mossberg by email and they asked for some of the photos, which I sent, Friday morning. Haven't heard anything since. I'll follow up Monday. I copied Cabela's but they didn't reply. Just wish I wasn't sick so I could deal with this better.
 
Contacted Mossberg by email and they asked for some of the photos, which I sent, Friday morning. Haven't heard anything since. I'll follow up Monday. I copied Cabela's but they didn't reply. Just wish I wasn't sick so I could deal with this better.

Sucks you went through this. I actually ordered the same rifle last Monday and received it on Sunday of all days. Bag was opened once and seemed resealed with a inspection sticker. No rust, dings or scratches but it was test fired as well by looking at the bolt face. Overall it was pretty clean and I'm satisfied its a brand new rifle but we will see how the rifle does when I get chance to hit the range.

Hopefully you'll get your issues sorted soon!
 
Sucks you went through this. I actually ordered the same rifle last Monday and received it on Sunday of all days. Bag was opened once and seemed resealed with a inspection sticker. No rust, dings or scratches but it was test fired as well by looking at the bolt face. Overall it was pretty clean and I'm satisfied its a brand new rifle but we will see how the rifle does when I get chance to hit the range.

Is your barrel stamped 7.62 NATO or .308 Win? Mossberg confirmed today that it will be fine with .308 Win but it took a few days. Surprised me as all advertisements I've seen just say .308 Win.

Use a LED flashlight, 80 lumens is fine, to check the barrel finish on the exterior of the chamber and sides. Normal warm white light didn't show the rust under the finish. Does your rifle have a large gap between the end of the feed ramp and start of the bullet chamber, with about 6mm of threads showing? I ask as it seems unusual and you'd need to take the rifle out of the chassis to clean in there properly.

Hope you have great luck at the range, update us on your return.

L8r,
Zen
 
A quick update...

Been going back and forth with Mossberg about the issues I found. As of today I also heard from Cabela's head office.

At the end of the day I can return for refund, swap for another rifle, or get the Canadian service centre to fix it up. I'll make up my mind by tomorrow afternoon. I'm just worried I'll get another lemon now...the rust under the finish is the big concern.
 
A quick update...

Been going back and forth with Mossberg about the issues I found. As of today I also heard from Cabela's head office.

At the end of the day I can return for refund, swap for another rifle, or get the Canadian service centre to fix it up. I'll make up my mind by tomorrow afternoon. I'm just worried I'll get another lemon now...the rust under the finish is the big concern.

I would have to say return for a refund. A sub standard brand new firearm is a turn off for me. Why allow them to have your hard earned money with a poor product? How many problems did that brand new firearm have? If you insist on a having that firearm get a new one and inspect it in store in front of the manager.

My .02
 
A final note on this failed rifle review. Cabela's Canada finally did the right thing but it took 12 days, many emails, photos, and involvement of Mr. Millner.

I don't know why the rifle was in the substandard condition but I suspect it was 50/50 between manufacturer and vendor. Loved the scope, but I already own the exact same one so I'm biased. The chassis, butt stock, and grip all seemed good and the rifle felt good in my hands. The bolt ran smoother than my MVP 5.56, but not as smooth as other rifles I own. The design of the bolt to feed from a magazine means you are unable to just drop in a round and fire, you have to reload the magazine, but you can do this from the chamber.

I do wish I had a chance to test fire it but as I was sick and trying to return it I wasn't able to. I also noted Cabela's changed the web page to show it's a 7.62mm NATO and not a .308 Win so I guess it does matter from at least a legal stand point.

The only other thing I'll add as that I will never order a firearm online again. If I can't look it over and walk away if I find things I don't like then that's not the right process for me.

Best of luck to anyone else getting one of these, I hope you get the best Mossberg has to offer.

Zen
 
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