Matter of fact, I just reached them. I had indeed found Valtro's site but they never answered the phone and there is no email addy.
Luckily, I kept at it and finally got ahold of someone. Lemme tell you, the guy was not in the best of moods. Muttered something about how most of the people selling the Valtro in canada weren't official distributors etc...
By the end of the conversation (and after some major sucking up by yours truly), he'd lightened up quite a bit & promised to send me a copy of the manual "as long as you don't ask me when" LOLOLOL.
Soon as I get it in the mail, I'll scan it and post it up here.