Paid warranty for VZ58

StrelokRussia

StrelokRussia

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I would like to now why your warranty services require to pay for shipping to you. This defeats the whole idea of a "warranty" for a product already paid for to work right in the first place. Thanks.
 
You pay to ship it there, they cover the shipping back to you after the repairs are completed.
I thought that was pretty standard for warranty work
 
Redblack said:
You pay to ship it there, they cover the shipping back to you after the repairs are completed.
I thought that was pretty standard for warranty work
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I've always received an RMA shipping label for any defective/broken during warranty items i've purchased before (Albeit, never had to for a firearm - yet) Pretty standard stuff for things that have warranty.

https://en.wikipedia.org/wiki/Return_merchandise_authorization
A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product in order to receive a refund, replacement, or repair during the product's warranty period. The purchaser of the product must contact the manufacturer (or distributor or retailer) to obtain authorization to return the product. The resulting RMA or RGA number must be displayed on or included in the returned product's packaging;[1] no returns are accepted without this number.
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Edit: I do recall one time sending something back for warranty and having to pay shipping until it was determined that it was NOT a user made error - then the shipping cost was refunded.
 
DocShay said:
I've always received an RMA shipping label for any defective/broken during warranty items i've purchased before (Albeit, never had to for a firearm - yet) Pretty standard stuff for things that have warranty.

https://en.wikipedia.org/wiki/Return_merchandise_authorization


Edit: I do recall one time sending something back for warranty and having to pay shipping until it was determined that it was NOT a user made error - then the shipping cost was refunded.
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The RMA just tracks your item through their repair shop. Has nothing to do with postage
 
Yup they did it when I bought an Outlaw and the handguard split after a box of shell. They paid shipping both ways.

They also did it to a friend of mine with his Norc 1911
 
North Sylva pays shipping back to you. you have to pay to get it to them unfortunately. I used UPS it was $50.
And they didn't even find the problem on mine...
 
From what I've seen of the turn around times,and often times the problem. It even being found,your better off getting the parts and fixing it yourself/getting a smith to do it.

What's wrong with it?theres lots of knowledge here regarding the VZ/CZ platform.
 
Happened to me also. Incompetent gunsmith. Now I just avoid their products entirely.
Plasticman said:
North Sylva pays shipping back to you. you have to pay to get it to them unfortunately. I used UPS it was $50.
And they didn't even find the problem on mine...
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What's the warranty on these things anyways?
Bought mine a couple months ago and haven't had a chance to fire it yet.

For us GTA people, can't we just bring it in in-person for warranty work?
 
From what I found NS just keeps it for a while then sends it back. I sent in a pistol cleaned and arranged in such a way and got it back unopened and told they fixed the problem. Nope you didn't even look at it!
Thanks NS. Will never buy a product they warranty.
 
coldfire said:
From what I found NS just keeps it for a while then sends it back. I sent in a pistol cleaned and arranged in such a way and got it back unopened and told they fixed the problem. Nope you didn't even look at it!
Thanks NS. Will never buy a product they warranty.
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Wow that sucks.
 
coldfire said:
From what I found NS just keeps it for a while then sends it back. I sent in a pistol cleaned and arranged in such a way and got it back unopened and told they fixed the problem. Nope you didn't even look at it!
Thanks NS. Will never buy a product they warranty.
Click to expand...
That sums it up nicely. Mine was with them for about three months. No repair, not even test fired.cuz otherwise how can they miss the oblivious defect.f:P:f:P:f:P:
 
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