PAL RPAL Application wait times - Former FAC Holder both restrict/non-restricted

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Challenger2010

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A week and a half ago I submitted an application for the PAL and RPAL card. I posted a thread in the General Forum concerning my holding a prior FAC which had expired and am in the process of renewing (hence the PAL/RPAL application). I had included in my application all the course certs, along with the CFO certificate and my coarse report with grades and examiner sigs with my app to make things easier.

I sent it via courier and as per their tracking system, the application, and photo/payment was received and signed off in N.B the very next day.

I selected payment via my VISA credit card. This way, I could check if the application was processed via checking my credit card balance to see if the payment was extracted. So far it's been 7 business days since they received the paperwork and I haven't heard anything yet, nor has the payment shown up in my VISA balance.

Am I correct to assume that they will charge my VISA first before they start the processing or does this occur after?

Some have mentioned one can phone and make inquiries to them about the processing stage my application is in. As I do not have a reference number at this point, will they still be able to pin-point where my application is?

Do I just call the 1-800 number and ask or is there more to it or am I jumping the gun way too early on this. I've been out of the loop that I have no idea what the backlog looks like.

FYI, I live in a rural area in farm country.
 
When I sent my PAL/RPAL in, it took almost exactly the mandatory 28 day waiting period. They charged the credit card about midway thru the process. You can go online and check the status also. Just need name, birthday, and birth city that you used on the form. Just Google "PAL status".
 
X-Treme said:
When I sent my PAL/RPAL in, it took almost exactly the mandatory 28 day waiting period. They charged the credit card about midway thru the process. You can go online and check the status also. Just need name, birthday, and birth city that you used on the form. Just Google "PAL status".
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Thanks for the PAL status instruct.
 
I just upgraded from a PAL to an RPAL instead of a basic renewal - CC was charged after the 28 day waiting period, and when checking the status online, it took about 2 weeks to show that the application was received, and it was after 28 days that the application showed up as initial processing completed. Roughly 45 days since they received it, (and the morning I was going to call in to make sure all was OK with the application) the status was updated to "Issued", and I received the card in the mail early last week. Fairly painless, but you're going to need a bit more patience.
 
Update,

So I checked my application status online using one of their selected sign-in methods.

When it takes me to the page, the page is blank, so I'm assuming that my application hasn't yet been processed by their offices.

Should I be concerned? Should they have at least entered something suggesting that at the very least they have received my application or do they only enter something once they start the process?
 
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They received mine on 3/10. it has been 46 days and all it says on the site is:

Current Status: Your application has completed initial processing. It is now in progress. Please check the status again at a later date.

Mine wasn't in the system for over 2 weeks after they received it.
 
Minimum 28 days, given the old FAC and whatever hoops they come up with, plus backlog I would assume 40 days on the high end. This is pure speculation of course ... I just renewed my PAL online tonight. Sign up for an account and you can check your status without having to call in and nag ... after the 28 days anyway.
 
Challenger2010 said:
Am I correct to assume that they will charge my VISA first before they start the processing or does this occur after?
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When they receive your application, they stamp it with the current date and then put it in a pile that will be opened 3 weeks later.
After 3 weeks they open the applications that have a time stamp that is ~20 days old.
The first thing they do at this point is process your payment and enter your info into the system. This has nothing to do with whether you will get your PAL on time or not.
It is this time that your application will appear online.

There are basically 3 things that the site will tell you:
1. They received your application and you messed something up, and they will contact you soon to correct it. (Don't wait for them to contact you, call them and ask what is missing)
2. They received your application and you didn't mess anything up. (I called in at day 22 and asked if my reference could call. They gave me the extension and he called the same day)
3. Your application has been approved or denied.
 
One more thing, the whole business with the 28 days or 45 days etc etc.................

Are these "business days" or literally, a full day including weekends????????
 
Challenger2010 said:
One more thing, the whole business with the 28 days or 45 days etc etc.................

Are these "business days" or literally, a full day including weekends????????
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Full days including weekends- my app was rec'd April 1st and they told me that this friday I would have an answer.
 
UPDATE;

So, on the 19th day, the RCMP has started the processing of my application as per the website. They have also charged my credit card the full amount.

I called the 1-800 number and asked if one of my references can call in as he's going to be out of the country for the next few weeks. The operator was fine with that and gave me an extension to have my reference call in. My reference called in this morning. Interview went smoothly.

So, now I wait.................
 
Challenger2010 said:
UPDATE;

So, on the 19th day, the RCMP has started the processing of my application as per the website. They have also charged my credit card the full amount.

I called the 1-800 number and asked if one of my references can call in as he's going to be out of the country for the next few weeks. The operator was fine with that and gave me an extension to have my reference call in. My reference called in this morning. Interview went smoothly.

So, now I wait.................
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Waiting is the worst part- I got mine approved/ issued on Day 28- last Friday. They said they'll try to get it in for printing that day, but if they couldn't then It wouldn't get printed until tomorrow -then a week for it to get mailed... I have a couple of pistols paid for and on hold just waiting for the card.... ��
 
RPAL application (I've been licensed FAC/PAL since 1983) marked as received Feb 22, marked as issued Tuesday, May 3. My record is as clean as can be. They called only one reference and not me at all. Hopefully the delay is due to a large increase of license applications!
 
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Don't get too anxious. I think that this may have gotten me flagged ... as I can't think of any other good reason. I am on my computer all the time due to the work that I do and I checked online quite frequently. They keep records of when you log in and like I said this is the only reason I can think of that I have been flagged and I am on day 269 .... hope you can wait a little
 
hvn said:
Don't get too anxious. I think that this may have gotten me flagged ... as I can't think of any other good reason. I am on my computer all the time due to the work that I do and I checked online quite frequently. They keep records of when you log in and like I said this is the only reason I can think of that I have been flagged and I am on day 269 .... hope you can wait a little
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Dude, 269 days??????? How's this possible? What are they doing, checking your family-tree?????
 
Don't know but today marks 277 days and counting. I have finally cracked and sent a fairly firm letter via registered mail to the CFO's office. Really I have no idea what is going on and I hope to get some answers other than "we are busy" soon.
 
UPDATE:

Ok dudes, fantastic news!!!!!!!!!

I was away a couple days and decided to check in on the status of my application for PAL/RPAL.

The website states everything is in good order and they are sending me my license within the next 2 weeks. If I do not receive it in the mail, I need to contact them at the 1-800 number asap.

So, in closing..............I was able to renew my old expired FAC into a new/updated PAL/RPAL. Simple, no issues, and looks like I will get it by early June 2016. Looks like I will get it in roughly 6-weeks since I started this whole procedure.

I can't believe it!!!!!!! Phenominal really. I thought I was up a creek without a paddle on this one. Good thing I kept all my old FAC coarse reports and stuff and mailed copies of it to them.

WOW!!!!
 
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