Over a month ago I ordered a Blade-Tech OWB holster and a double mag pouch direct from the maker. No goods, so yesterday I phoned - again. An earlier call told me that the order had been shipped.
The 2nd time I was told that the order information was "incomplete" and would I please bring them up to date. Huh? I did so and added a second mag pouch to the order, only to be told that would be regarded as a "new" order, requiring 4-6 weeks to fill! Saying that was ridiculous, I asked to speak to someone else who sounded like she was at least over 19. She made it possible to add the 2nd mag pouch.
Later that day, I received an email from the Blade-Tech PR person informing me that my order had been shipped via Fed-Ex. At 7:00 am today, a Fed-Ex agent in Vancouver told me that my order would be shipped overnight to my location upon receipt of $25 for taxes and duty!
It gets better .....
Shortly after my initial order, my wife ordered a Blade-Tech OWB holster and mag pouches from "Packing In Pink", a Canadian outfit in Ontario that offers shooting accessories in PINK, including Blade-Tech gear, an exclusive to them. You cannot order Blade-Tech holsters in pink direct from Blade-Tech. "Packing In Pink" was also remiss in supplying the goods and not responding to repeated phone calls and emails.
I mentioned this to Blade-Tech and Lo! - Yesterday we received confirmation through Pay-Pal that my wife's order had been shipped that day!
Very frustrating, and none of it would have happened had I not rocked the boat. Lately I haven't had much joy in ordering things from either US or Canadian sources.
The 2nd time I was told that the order information was "incomplete" and would I please bring them up to date. Huh? I did so and added a second mag pouch to the order, only to be told that would be regarded as a "new" order, requiring 4-6 weeks to fill! Saying that was ridiculous, I asked to speak to someone else who sounded like she was at least over 19. She made it possible to add the 2nd mag pouch.
Later that day, I received an email from the Blade-Tech PR person informing me that my order had been shipped via Fed-Ex. At 7:00 am today, a Fed-Ex agent in Vancouver told me that my order would be shipped overnight to my location upon receipt of $25 for taxes and duty!
It gets better .....
Shortly after my initial order, my wife ordered a Blade-Tech OWB holster and mag pouches from "Packing In Pink", a Canadian outfit in Ontario that offers shooting accessories in PINK, including Blade-Tech gear, an exclusive to them. You cannot order Blade-Tech holsters in pink direct from Blade-Tech. "Packing In Pink" was also remiss in supplying the goods and not responding to repeated phone calls and emails.
I mentioned this to Blade-Tech and Lo! - Yesterday we received confirmation through Pay-Pal that my wife's order had been shipped that day!
Very frustrating, and none of it would have happened had I not rocked the boat. Lately I haven't had much joy in ordering things from either US or Canadian sources.
