I have great service from Omer and he always returned my call in a timely matter.
However, I aware he was away since a couple of weeks ago due to a family emergency and I did tried contacting him today for a scope I am interested through his store ( his primary business the food store ) but was told by his staff he's still not back yet and only way to contact him is through his cell but I choose not to because if he's away handling some urgent family matters I rather not disturb the man.
Never meet him in person but spoke with him numerous times and I found him very knowledgeable and easy to deal with, hope he can get things work out the way he want to be on whatever he is dealing with.