Prophet River Firearms - the definition of what a firearms store should be.

shanesymyrozum

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This week I ordered a like new rifle that was on consignment at Prophet River, along with some brass, dies, and mounts. Clay ensured that it was packaged and shipped out within an hour of me ordering it. He also was able to tell me the history of the gun.

I received the gun the next day as promised. Upon opening the box I was ecstatic at how pretty the wood was on the gun and the condition of it, except for one thing: the stock was touching the barrel near the fore-end tip. I surmised the reason for the fellow selling the gun after firing no more than a box of shells was the accuracy was probably erratic. I took pictures of the rifle as I was doing the "dollar bill test" to show Clay where the contact was being made. I fired him off an email and waited for his response. After a brief discussion, he suggested if I want to keep the rifle, I could find a gunsmith to do the repair and he would pay for it. This discussion was not combative or heated like you would have to get with any number of retailers to get them to do anything. This was the solution offered by Clay. One email outlining the problem and a two minute discussion.

This is the second rifle I have purchased from Prophet River in the last four months. Both were outstanding, but this one had the obvious potential to be less than satisfying. It was anything but.

I cannot overstate how quality of an operation Clay has going. IMO, Prophet River is the premier firearms dealer in Canada, and I would strongly urge everyone to consider them for your next firearm related purchase. A businessman like Clay deserves the support of our community.

I would be interested in hearing others' stories of their experience at this fine operation.
 
Although I did not buy a shotgun from Clay I was very impressed with his attempts to get me the one I wanted and his excellent communication during the process, When I look again at a new gun he will the first I contact.
 
I totally agree.
A few months ago I bought an H&R Handi rifle from them.
I found the online ordering system very smooth.

Delivery was within a few days even at regular post rates.
They also take and display great pics.

I will most certainly be doing business with them again.
I already have another rifle from them on my wish list.
:)
 
I will second the top notch service of Clay and his employees. Recently ordered a cooper from them and the service was more than stellar. I ordered a spare magazine for my rifle and managed to get the wrong one shipped to me and never noticed it at first but when I did in emailed Clay and within 3 days the correct magazine was shipped to me. I will definitely be doing business with them again.
 
I would imagine this thread is going to get very long as people praise Clay and his staff. I've ordered several things from Clay and like the others above can attest that Clay will stand behind anything he sells. Very highly recommended!
 
Not sure if the wood touching the barrel is a bad thing or not.
Sometimes that forewood pressure makes for good groups.
Is it even where it's touching?
 
I have nothing but great things to say about Clay, staff and his business. Always a pleasure dealing with Clay!
 
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I have not purchased anything from them yet, but was extremely impressed when inquiring about a rifle not carried at the time. Not only did I get an email back with in minutes of them opening the next morning. But he found inventory and quoted a price extremely close to US suggest MSRP. I was floored, having not handled the rifle in person yet, was the only reason I bought it from another location. At the time I emailed him right back for first chance of sale, but he couldn't get stock.
 
I have bought three rifles from them in the last 2 years.Nothing about good things to say.I recently got back into reloading and long range shooting.Any questions I had they would answer.They are my go to store for supplies or information.
 
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