Questar International
- Thread starter dustintml
- Start date
I didn't ask questar because its 11:26 at night and the question just came upon me and felt like trying to get an answer right now.
And there is one thing I want to get straight: When you buy a brand new gun; lets say a sig sauer p226, does the dealer have to open the package and inspect the firearm before selling/shipping it to you? Or are brand new guns purchased from manufacturers inspected anyway when the dealer purchases them? Or none of the above?
And there is one thing I want to get straight: When you buy a brand new gun; lets say a sig sauer p226, does the dealer have to open the package and inspect the firearm before selling/shipping it to you? Or are brand new guns purchased from manufacturers inspected anyway when the dealer purchases them? Or none of the above?
Every time the gun gets transferred, the serial number on the gun needs to be confirmed as matching the one being transferred. So in Questar's case, let's say they are buying direct from a US distributor...
When Sig ships to the distributor, the SN gets looked (the gun gets unwrapped and SN conformed), then again when the distributor ships the gun to Questar, then Questar has to check the SN when they receive it and register it with the CFC, then finally conform it again when they transfer the gun to you. So that is a minimum of 4 times a NIB handgun would be unwrapped and handled. Possibly more...
Just send them an email at "Contact Us" section of their website. You should have your answer early in the morning. They are top notch and quick to reply. Their custom orders usually come in much quicker than 6-8 weeks. I've got mine as early as 3.
In this industry (especially this industry), questions, answers, parts, orders, service, deliveries, call backs, transfers and more take more time then in any other industry I know of. Patience really is key and can be difficult sometimes. Having said that, Questar is fast and offers some awesome products. The wait is always worth it.
Pretty close... Serial #'s would be:
- Checked when it arrives at our US office from SIG USA
- Checked when it crosses the border (Canada Customs)
- Checked when it arrives at our Canadian office from our US office via Canada Customs
- Checked when we transfer and ship to customer
In addition the gun could be handled if a longer barrel was needed to be installed (as in many 229's). It could also be handled if it comes with "high cap" magazines and the magazines have to be "capped" to 10 rounds.
We do NOT test fire the guns ourselves... except in cases where we have installed a custom (aftermarket) barrel. Factory guns are test fired by SIG at the factory so you get the gun exactly as they have shipped it to us.
All of our SIG come directly form SIG (we do NOT buy our SIG's from distributors or middlemen.
Mark
Our website will show you 3 possibilities for "Stock Status"...
- An actual quantity (example 5) being in stock at that moment (displayed in real time)
- An actual quantity of "0" meaning that we've sold out and when it shows zero stock the system won't allow you to place an order
- A "null" or empty stock quantity... this is a custom order. It means that we don't currently have any in inventory but you can place an order for the item and we'll get it for you. The estimated delivery time is just that: an estimate. We have to order it from the supplier (who may or may not have it in their inventory at any given time), then get it shipped to our US office, exported to Canada, received at our Canadian office and processed/shipped to you. The estimates we give are very realistic and in most cases we deliver in less time that estimated.
When you see an estimate of 6 - 8 weeks this is taking into account that the suppliers usually take 2 to 5 days to process our order and ship to our US office (that's IF they have it in stock... if they don't have it ready then it can take another 2 to 6 weeks for them to get it built/ready). It also takes time for export paperwork and to wait for our next export shipment. All of these steps add up.
Custom Order times will constantly change... even though we give the best info possible on the website, when your order comes in we'll send you a manually generated Sales Order and on that we'll update the estimate (up or down) depending on what the exact info is at that time. Quite often we are able to reduce the wait time based on info we've been able to confirm with the supplier in the US. Many other times we already have your item on order or in transit (for our own inventory) so we are able to reduce your wait time (often in half).
Custom Orders allow us to offer you the widest possible range of products and options... to suit your specific needs.
Mark
So if I purchased a Sig Sauer P226 9mm (Contrast Sights), which is currently given the designation on your website "Custom Order", could I expect the wait time to be significantly shorter because of the fact that you order directly from Sig Sauer and it is not very likely they woudn't have it in stock?
SIG quite often DOES NOT have models in stock... in fact many models are commonly sold out and they are waiting for their next product run or in some cases they are waiting for components that come from Germany. On any given day the situation (for any particular model) can change from in-stock to 5 week wait (or more). That's why I say that when we receive an order we will get updated info on what the status of that item is at that point in time... if it's an item we need to order from SIG we will check their inventory and order it... we'll be told then if it's stock or if there's a wait and the estimated wait time for it. Until that point we don't know... and until we order it from SIG we aren't "in the line" so status can easily change.
I've seen where we are told that an item is in stock in the morning... customer waits several hours to actually place the order with us so by the time we get back to SIG it's late in the day or even next morning and by that time the "stock gun" is gone. This is not unusual... so until we actually place our order you really don't know delivery time.
It's no different than our website... if we're showing that we have a gun in stock right now that does NOT mean it will still be there later today or tomorrow.
The other factor involved is shipment schedules... we run a truck shipment @ every 3 weeks... sometimes sooner and occassionaly longer. A lot depends on when your item arrives at our US office in relation to our upcoming scheduled shipment. If we have the export permit, which we normally do for our SIG's, then it will be on the next truck... but, depending on when the last shipment was, your item may sit at our US office for a few days or a few weeks waiting for that next shipment. The timing of our trucks plays a factor as well.
When everything lines up perfectly I've seen a customer's order arrive in a week... and with some manufacturers (for some items) I've seen orders take 1 year to arrive. Look at the SCAR's... it took nearly a year for those to get here (from the time we started and people placed deposits).
Mark
