I just bought and set up my new Dillon 650. I loaded about 300 rounds and was very pleased with the unit. The following week I loaded 150 rounds for a friend and then loaded another 150 rounds for my self. I packaged up the loaded ammo and was about to leave when I noticed I had only 6 bullets left in the bullet tray. I decided to load those up. I inserted the first bullet, pulled the handle down to seat the bullet, I then moved the handle up for the next stage (primer seating) and I felt a little bit of resistance (very minute) so thought it would be good to give a little bit extra push and BANG!!! 
Something let go and after the shower of flourecent tube glass and dust from my over head light settled I checked my shorts with a thumping heart.
I came back to the press looked things over and was not happy, the 2 8ft flourecent tubes had rained glass and white dust down on my new press everything was covered in glass and dust. Inspection of the press revealed that a primer lit up and took the rest of the primers in the disk and primer magazine with it. My black plastic follower was in 4 pieces twisted like a cork screw, the primer magazine (aluminum tube) was fused to spent primers and had a large bulge in the middle, the primer shim was bent with several primers trying to fit under it. What a mess. I took everything apart and tried to fix it as best I could, but the primers would always jam up. I call the Dillon people for advise. Their response was a primer rolled sideways or otherwise did not lay flat when I tried to seat it. The cause was likely due to debris under the primer disk not allowing the primer to sit flat. Couple that with using Federal primers and it was a reciepe for disaster. I admitted that during initial set up I had a bit of a powder spillage and though I thought I cleaned it all up I did not remove the primer system and clean under the tray. Dillon rep. said what needs to be done is the complete primer system must be replaced and that they would glady ship it to me free of charge. Wow! Talk about backing up their product! My conclusion is even though I will continue to load with Federal primers I will be very dilligent about keeping a spotless press, and I will remember Dillon's comittement to their customers. I have had other presses from other manufacturors and I have absolutly no problem recommending Dillon.
Something let go and after the shower of flourecent tube glass and dust from my over head light settled I checked my shorts with a thumping heart.I came back to the press looked things over and was not happy, the 2 8ft flourecent tubes had rained glass and white dust down on my new press everything was covered in glass and dust. Inspection of the press revealed that a primer lit up and took the rest of the primers in the disk and primer magazine with it. My black plastic follower was in 4 pieces twisted like a cork screw, the primer magazine (aluminum tube) was fused to spent primers and had a large bulge in the middle, the primer shim was bent with several primers trying to fit under it. What a mess. I took everything apart and tried to fix it as best I could, but the primers would always jam up. I call the Dillon people for advise. Their response was a primer rolled sideways or otherwise did not lay flat when I tried to seat it. The cause was likely due to debris under the primer disk not allowing the primer to sit flat. Couple that with using Federal primers and it was a reciepe for disaster. I admitted that during initial set up I had a bit of a powder spillage and though I thought I cleaned it all up I did not remove the primer system and clean under the tray. Dillon rep. said what needs to be done is the complete primer system must be replaced and that they would glady ship it to me free of charge. Wow! Talk about backing up their product! My conclusion is even though I will continue to load with Federal primers I will be very dilligent about keeping a spotless press, and I will remember Dillon's comittement to their customers. I have had other presses from other manufacturors and I have absolutly no problem recommending Dillon.
