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Helsinki Cowboy said:
Why does my order still show sitting at your Canadian facility ??? Pretty poor customer service ! Nobody answers the phone either ! Fed Up ! !
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Is it a Restricted firearm? If so, the ON CFO is backlogged & is likely the reason for the delay...

IRUNGUNS can't ship a restricted until the CFO approves the transfer.
 
Helsinki Cowboy said:
Im well aware of that cuz ive been collecting for fifty years but why don’t they advise me of their process ? Why would they ship a restricted firearm to Canada if they don’t know if it will be approved . The process should start long before that .
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I'm sure it will be approved, I'd say the delay isn't IRUNGUNS, it's the CFO.

You can file a complaint with the Ont Ombudsman about the unreasonable delay. I filed one on the 4th after 30 days & no approval from the CFO. Other CFO's in other provinces are completing the transfers in days or a couple weeks, ontario needs to increase the staff at the CFO, they currently have TWO members completing transfers, TWO!
 
. Other CFO's in other provinces are completing the transfers in days or a couple weeks, ontario needs to increase the staff at the CFO, they currently have TWO members completing transfers, TWO!
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Oh I can just imagine that workspace. Lit up to the ceiling with banker’s box’s.
 
It's been almost 2 weeks since my transfer was approved. Any updates on when the shipping will occur? There are no balances owed. I know these guys are busy but shipping a complete order shouldn't take this long, especially after all of the delays that had already occurred.

Edit: This is for an import order. IRG had my handgun in their possession for about a month before they even initiated the transfer... Any sort of update would be greatly appreciated
 
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