I walked in and went to the counter at Russel's this weekend. One fellow was on the phone, and another was helping a couple guys down the counter. I stood there no more than maybe 30-60 seconds and a young guy came out of the back. I asked to see one rifle on the rack, and asked him to grab me another from the back. He looked up my prices, and almost pooped when I just said "I'll take it"
Very friendly and helpful. Carried my stuff to the clerk, and even the clerk was very friendly. I've never had a problem with them, nor have I ever had to fight ridiculous crowds. I have found them to be very prompt on answering the phone, and very knowledgable, both in the hunting and fishing departments. If there's anybody on here from there, thank you.