UPDATE
I just wanted to give an update on the situation with Remington, and the damaged ammo. Back in May when this whole thing began, I was in contact with Remington via their US website and telephone number. I sent emails, pictures and statements as they requested. Things were moving along, and then I was away for 4 weeks, and kind of let things slide on my end. Recently, I reconnected with Remington USA about this issue. They told me since I was in Canada, I needed to speak with their Canadian customer service agency. This was the first time I had gotten this information. I basically had to restart the process with that agency in Quebec. Glad I did. After sending the pictures, I got a reply and phone call from one of their agents, who is sending me 2 boxes of ammo, to replace the few rounds of damaged unusable ammo that I got. All in all, I am happy with the outcome. So in my book Remington certainly came through, and hopefully they will figure out how such badly damaged ammo made it into consumer boxes.