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I have have ordered things from them while I was working in the US. Thier customer service was very good. They called to tell me that the item I wanted was out of stock and did I want to cancel the other small items in the order.
They used to ship up here. I dealt a few times with them in the 90's. Cynthia Ravenscraft was very helpful with canadian orders. Due to fraud and legal issues they stopped shipping up here....
I have ordered several things from Tapco in the past while living in the states, only had one problem with an HK claw mount for a G3, they were good with shipping me a SWAT mount and refunding the difference in price.