Tavor Firing Pin Broken From Store

Xero

Xero

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Location
Calgary, AB
Hey North Sylva,

Are you still the importer for Tavors in Canada? I recently picked one up from a local gun shop, and the firing pin appears to be broken. I took the weapon apart to a basic field-strip when I first got it (didn't take bolt/firing pin apart), lubed it, then fired about 100 rounds through it. Took it apart to detail strip to clean and noticed that the firing pin was broken.

How should I proceed? I'll be getting some information from the local dealer tomorrow / weekend. If their information isn't satisfactory, can you do anything for me to help out with the broken firing pin?

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Sorry to hear about that, I hope you find a solution for this. This must suck especially that you just purchased the rifle.

Seems like bad/cheap steal was used in the Tavor
 
kouma said:
Seems like bad/cheap steal was used in the Tavor
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I don't think so... I'm the only person I've seen online with this particular issue. Did some searching around to see if it was common or not. Looks like I just got a dud!

DILLIGAF said:
Just call NS in the morning, they will ship a new firing in out to you...

(416) 242-4867
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I'll wait to hear back from the local shop, as I have a friend that works there. If nothing good comes of that I'll do this, thanks!
 
DILLIGAF said:
Just call NS in the morning, they will ship a new firing in out to you...

(416) 242-4867
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I don't know about that...just learned from them this morning that they do not warranty anything unless it is sent to them for evaluation. My brand new Tavor that I bought from an authorized retailer had something funky happen to the firing pin spring. It started to twist around the back end of the firing pin...from everything I could see, it had been assembled correctly, as I've done several times before. Apparently, it's my screw up though...just waiting to hear how.

Just so the OP is prepared for the worst...also learned today that a new firing pin from NS costs $87, and a new spring is $12.50...ouch. I saw a member selling spare parts last year and jumped on it, that was a good score for me as I was able to keep my Tavor running. I can't wait until Brownells starts selling IWI parts...the pin and spring is only $19.99 USD...lol.
 
Well that's a load of crap. I don't know why nobody stands by their product anymore. I have had issues with the last 3 new guns I purchased new. One got sent back, the other I repaired, and the third is at the warranty depot now.
I have much better luck with 100 year old guns and have pretty much vowed to never buy new again.
I hope you get the parts. Don't take no for an answer.
 
I sold my Kriss vector due to the fact you can't buy replacement parts for it and after sending it in to NS and waiting 4 months only for it to come back with the same issue I said the hell with it! I will never buy a new firearm that I can't send in for warranty directly to the manufacturer or obtain the parts myself
 
Store I bought the Tavor from is getting NS to send replacement part. Issue is resolved, just waiting on the part to arrive. It was shipped last week apparently, with the long weekend I guess I can see why it isn't here yet.
 
Wow. People get really worked up over minor issues.

You have to have some leniency dealing with the distributors. It's not like there is a huge market for some firearms.

Things break. It happens. Keep a parts kit for rifles with hard to come by pieces.
 
I'd love to own a Tavor one day, but it's things like this preventing me buying one now,I'm not talking about the broken part,
I'm talking about the parts availability, parts price, and long turn around warranty service. I guess I'm spoiled by my bin full of AR parts.
 
I wouldn't let that prevent you from getting a Tavor if you really wanted one. Minor hiccup in an otherwise great rifle...it happens.
 
Familygunnutz said:
I'd love to own a Tavor one day, but it's things like this preventing me buying one now,I'm not talking about the broken part,
I'm talking about the parts availability, parts price, and long turn around warranty service. I guess I'm spoiled by my bin full of AR parts.
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The guy made the post a few days later a new one is sent in the mail?? Can't really get much better.
 
mmcintyre1220 said:
I sold my Kriss vector due to the fact you can't buy replacement parts for it and after sending it in to NS and waiting 4 months only for it to come back with the same issue I said the hell with it! I will never buy a new firearm that I can't send in for warranty directly to the manufacturer or obtain the parts myself
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What was the issue with the Kriss ?
 
Received my firing pin from the Calgary Shooting Centre, they were extremely helpful and communicative about the issue. In fact, I received a PM from (one of?) their gunsmiths on CGN after I posted this topic with information on how to proceed. This was awesome, kudos to them for monitoring CGN, in a section not even related to them no-less! I won't name the gunsmith for privacy reasons, but both that individual and the communication of the rest of the staff at the CSC was quick and painless.

Although I was told that a Tavor firing pin in Canada costs $80, doesn't matter to me since it was covered under warranty/good customer service... But wow... North-Sylva, can you possibly shine some light on why a $17 USD part costs $80 CAD? Had I been told I needed to pay that for the replacement I would of immediately told whoever said it to pound sand and then proceeded to order from the website linked, or had a friend in the USA order it for me and ship it here USPS on the cheap. $35-40 CAD later and the part is mine. So what's with the 100% markup?
 
Xero said:
Although I was told that a Tavor firing pin in Canada costs $80, doesn't matter to me since it was covered under warranty/good customer service... But wow... North-Sylva, can you possibly shine some light on why a $17 USD part costs $80 CAD? Had I been told I needed to pay that for the replacement I would of immediately told whoever said it to pound sand and then proceeded to order from the website linked, or had a friend in the USA order it for me and ship it here USPS on the cheap. $35-40 CAD later and the part is mine. So what's with the 100% markup?
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Actually, the pricing I was given was $87 CAD for the firing pin ALONE, and another $12 or so for the spring...lol. Both parts from the US cost less than twenty bucks USD TOGETHER.
 
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