Thanks Calgary Shooting Centre! Amazing customer service!

cndgunguy

Regular
Rating - 100%
76   0   1
Big shout out to Brett at Calgary Shooting Centre.

A couple of days ago I was trying to by something online but getting a message that there is no shipping to my area.
I emailed CSC and got a response within hours to check my address info and that sometime using the pre-fill can cause issues.
I check it out and yup, the browser pre-fill of the postal code was the issue, completely my fault but by the time I figured it out, the item I wanted was sold out in my size.

I emailed Brett back and said thanks for the help I got the address fixed but unfortunately the item I wanted is now sold out.

The next day I got a call asking me what size I was looking for, I said a large.
Brett said they had an order cancelled and that they had a large and it would be back up on the site in about 30 minutes.

Roughly 30 minutes later, I checked and the item was there in a large and I was able to buy it and wow, it even shipped out that day.

This is amazing customer service and goes above and beyond.

This was my first purchase from CSC and I don't expect this level of service every time but they are now on the top of my list whenever I am looking for something.

Thanks you!
 
CSC is awesome and their online department is the best. I shop from there all the time. Couldn’t ask for a better experience. They will do their best to help you out. Just ask!
 
I’ve spent over $15k there over the past 2 years at CSC. Nothing but the best service and they ship asap. I live in Fort Mac and I even drove down to Calagry just to see their shop in person and to buy my Famae 540. It’s an amazing store with great staff. My definite go to before anyone else.
 
Thanks for the kind words. We try our best to make every experience a pleasant one, whether it be in person or online. We strive for customer satisfaction and I hope we meet expectations
 
+1 re. shout out to the team at CSC. I ordered a Leupold scope and rings and received great pricing and free shipping. Items were promptly sent out, arriving 4 days earlier than estimated by UPS. Excellent customer experience.
 
CSC has always been outstanding to me. Even when I made a mistake ordering the wrong part and they technically did not have to help me out. Top notch service, fast shipping and good prices. I think I will likely always recommend them to others
 
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