The Dark Side of Smith & Wesson

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I am in the process of choosing my first target Revolver in 38 special/.357. S&W Performance Centre seem to be the only game in town. I have considered 627 PC but N frames seem to be too big for my hands (at least, my model 27 feels that way). Also, the very thin walls between the chambers of their 8 shot cylinders look very suspicious to my untrained eyes.

I came across this Article By Chuck Hawks, while searching viability of their J and K frame .357's. Sorry, it is a long article and covers a lot of their products. It also rants about Clinton era gun laws which are not my concern right now. I am only concerned with the present quality of their revolvers. Just wondering what you think about it.


The Dark Side of Smith & Wesson

By Chuck Hawks


AUTHOR'S PREFACE

I've never had any particular desire to do an article about the dark side of Smith & Wesson, but it's time someone in the outdoor media called a spade a spade, so to speak, rather than sugar-coat it as a "manual digging implement." I'm sure that I will be accused of all sorts of bias after speaking out in this article, but the fact is that I have no personal motive, nor do I stand to profit in any way, from an S&W hit piece. Quite the contrary, as I will undoubtedly alienate some readers and a large potential advertiser.

Frankly, I don't like to write negative reviews, which is why I have usually declined to review Smith & Wesson products. However, too many readers have written asking why I haven't reviewed S&W firearms, or asking if I recommend various S&W models. Guns and Shooting Online readers expect, and deserve, the truth--or at least an honest opinion. So here goes . . ..
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Of all the big American firearms manufacturers, Smith & Wesson is--in my opinion--the most deserving of censure. Certainly not because they make guns, nor are their products (always) unsafe when used as directed. However, Smith & Wesson's corporate actions over the decades of their existence have often been questionable and their advertising misleading, at best. (You could say that they flat-out lie and get no argument from me.)

The recent S&W I-Bolt rifle is one example of S&W "shading" the truth in their promotions. The "I" in "I-Bolt" is supposed to stand for "innovation," an assertion so boldly false as to be almost breath taking. The truth is that this rifle is almost completely deritive. It is a knock-off of the venerable Remington Model 700 action, with a few ideas stolen from other manufacturers tacked-on. Almost nothing about this rifle is actually innovative. Indeed, it is notable only for taking cost and quality reducing shortcuts to a new level in American rifle making.

This is a company whose professional conduct, as well as their product quality, has far too often failed to meet acceptable standards.

Example: I once inspected a shipment of Smith & Wesson .22 Masterpiece target revolvers sent to the sporting goods department of a large mass merchandiser. Those half dozen revolvers were so poorly made that the gap between cylinder face and forcing cone varied widely as the cylinder was turned. At one position or another the face of the cylinder would actually drag against the forcing cone. One or two of those revolvers were so far out of spec that the cylinder could not be rotated all the way around. One such gun I could understand somehow slipping by quality control, but a whole shipment so poorly made that even a cursory inspection would have revealed the problem? Obviously there was no quality control inspection before those new revolvers were shipped.

Example: On another occasion a friend and I inspected perhaps a dozen newly arrived S&W revolvers at a gun shop and found large gaps between the cylinder crane and frame in all of them. On the same guns the cylinder ratchet notches were so poorly machined that no two were identical; it looked like a drunken monkey had done the work. Again, a single defective revolver would be understandable--mistakes happen--but a whole shipment of lemons is impossible to explain as an isolated mistake.

Example: I purchased a brand new Chief's Special .38 Special revolver. At the time of purchase the store clerk gave me a box of Smith & Wesson brand .38 Special factory loaded cartridges. (In those days S&W marketed ammunition under their brand name.) After firing no more than half of that first box of ammunition, I noticed that all 5 chambers of the cylinder had developed a slight bulge. Presumably it had not been properly heat-treated. Thank goodness I noticed the problem before the revolver blew-up in my hand.

Example: A Guns and Shooting Online staff member purchased a brand new S&W 22/32 Kit Gun whose rear sight could not be adjusted far enough laterally to put bullets into the target at 25 yards. Upon close examination with a straight edge we found that this revolver's frame was actually machined in a slight curve. Clearly no one had test fired this revolver at the factory.

Example: Another Guns and Shooting Online staff member purchased a new S&W Model 41 target pistol. It has never shot particularly tight groups, even after having been rebarreled (at the owner's expense!). In addition, it regularly malfunctions. He has put over twice the pistol's (considerable) original cost into it trying, with marginal success, to correct its faults. You can believe that next time he will buy a Ruger, Browning, or High Standard target pistol.

Such examples are far too numerous and widespread. Design, quality and quality control problems have been endemic to Smith and Wesson firearms for decades.

Years ago, many customers complained that the .44 caliber "N" frame revolver was too heavy and bulky for the .357 Magnum cartridge. (That is the frame size on which Smith & Wesson originally built their .357 Mag. revolvers.) So, they started building .357 revolvers on their smaller "K" .38 Special frame. These revolvers quickly developed a reputation for vicious recoil and also for shaking themselves apart. Smith's "solution" was to recommend practicing with .38 Special ammunition and reserving .357 Magnum cartridges only for "duty" purposes to extend the life of their revolvers! Ahem, doesn't that sound like a tacit admission of a fundamental problem in a Magnum revolver?

Smith & Wesson finally addressed their .357 Magnum problem by introducing the "L" revolver frame. Smith L-frame revolvers are the same size as a Colt Python. L-frame revolvers will--surprise, surprise--fit perfectly in holsters formed for the Python. They even have the Colt full-length barrel under lug and a rib on top. This is because Smith simply copied the Colt Python's frame size and styling clues, which is only one of many examples where S&W has simply stolen someone else's good idea. Does the Sigma pistol come to mind? (Glock sued 'em over that one.) Or their cheesy High Standard .22 clones? Even their famous Chief's Special revolver originated as a lower cost knock-off of the Colt Detective Special .38 snubby.

S&W built the Chief's Special on their existing .32 caliber "J" frame. That frame was actually too small for the .38 Special cartridge, but rather than introduce a new, properly sized frame, S&W reduced the cylinder capacity to 5 cartridges. The resulting revolver was so weak that for decades the use of .38 Special High Speed (and later +P) cartridges was prohibited. Modern metallurgy and heat treating has supposedly cured the problem--if you trust Smith & Wesson's advertising.

S&W has been ripping off other companies' products, especially Colt's, for over 150 years and the leopard hasn't changed his spots. The current management is following in the footsteps of their predecessors, as evidenced by the recent introduction of their "new" 1911 auto pistol. Not only are they copying the famous Colt/Browning pistol, they aren't even making their knock-off themselves; it is assembled largely from after market parts.

Smith & Wesson is not a tiny shop assembling these pistols individually. They are the largest handgun maker in the world! Have they no pride? (A rhetorical questions, since they obviously don't.)

S&W is a huge print advertiser and that has made them a "holy cow," insulated by the press from the consequences of their actions. Or, in the case of Smith & Wesson's sell out to the virulently anti-gun Clinton Administration (creating what some called "Clinton & Wesson"), forgiven as soon as they (again!) changed their management team.

That unholy deal was a betrayal of the entire industry and every gun owning U.S. citizen. It was widely condemned by other gun manufacturers. A press release from the National Shooting Sports Foundation said that the agreement "violates trust for selfish ends." It was neatly summed-up by Elizabeth Saunders, CEO of American Derringer, who said: "In all the years I have been in business, I have never seen anything so blatantly un-American as that agreement. No reasonable business person could possibly sign this thing." Smith & Wesson deserved, and got, a grass-roots boycott of their products for selling out the other gun makers, their own dealers and all American gun owners.

I've lost count of how many times the S&W management team has changed during my lifetime, every time promising that things would improve. However, the basic company policy of ignoring the intellectual property rights of others and building cheaper knock-off's of other people's successful products has never varied. In addition, their quality control has remained in the tank for decades. Heck, the company was founded on the basis of someone else's patent. (The reason that S&W cylinders have always rotated "backward" [out of the frame] is simply to create an obvious difference from the Colt revolver mechanism.)

S&W has gotten a pass from the big outdoor media since the 1950's. The legendary unreliability of Smith & Wesson's double-action auto pistols was widely known within the industry, but seldom mentioned in print by the outdoor press. (American Handgunner being the sole exception that comes to mind.) A good example of the "bye" that S&W has always gotten from the outdoor media is the fact that most shooters don't even know about the short cuts, rip-offs and problems cited in this article.

As I write these words, S&W is busy producing their knock-offs of Glock, High Standard and Colt/Browning designs, plus Walther PPK type pistols by agreement with the German parent company. The latter, by the way, have all recently been recalled as defective and unsafe. This recall applies to all Walther PPK and PPK/S pistols manufactured by Smith & Wesson from March 21, 2002, until February 3, 2009. That's seven years of production! Think that maybe it took S&W's quality control a smigeon too long to find, or at least admit, that there was a problem?

Enough is enough; Smith & Wesson's history of quality control problems and as a corporate copycat is too long, and too nauseating, to delve into further. Anyway, you've got the picture.
 
I didn't read the whole article but want to say that I have a dozen S&W revolvers. They are all quality firearms. My 586 has shot almost 60000 rounds. You won't be able to do that with the pot metal guns being made now.
 
i've seen the article before.... i get the feeling that Chuck has his own agenda.

certainly his comments are not accurate reflections of the SW semi-auto's and revolvers i've owned and currently own.
 
I can never figure out WHICH Smith and Wesson he's talking about - the early years, or, more likely, when it was owned by Bangor Punta (AKA Banger Puta) a Brazilian Corporation. When they sent their guy up to take over their new purchase, the execs at Smith had to explain to him that yes, in fact they made guns and they sold them mostly to civilians, for close to an hour before he stopped asking how and why. Bangor Punta was as much of a success with Smith as AMF-Voit were with Harley. It also sounds like that period because he talks a lot about revolvers, back in the day, Smith made a lot of revolvers - probably more than everyone else combined. The funny thing about revolvers is that they require hand fitting, by skilled people. Most of the skilled people at S&W were dumped under BP, because they were too expensive. Apparently BP didn't realize that every individual part on a revolver can be within it's drawing spec, but that doesn't guarantee that the revolver assembled from those parts will work, that's why people still hand fit revolvers. Modern Smith revolvers that I've handled have all been nicely done, and have been since the late '80's. I've fired many, many tens of thousands of rounds through Smith revolvers with no issues. Also, being in Canada, I appreciate the fact that Smith has 2 warranty depots here.
 
I can never figure out WHICH Smith and Wesson he's talking about - the early years, or, more likely, when it was owned by Bangor Punta (AKA Banger Puta) a Brazilian Corporation. When they sent their guy up to take over their new purchase, the execs at Smith had to explain to him that yes, in fact they made guns and they sold them mostly to civilians, for close to an hour before he stopped asking how and why. Bangor Punta was as much of a success with Smith as AMF-Voit were with Harley. It also sounds like that period because he talks a lot about revolvers, back in the day, Smith made a lot of revolvers - probably more than everyone else combined. The funny thing about revolvers is that they require hand fitting, by skilled people. Most of the skilled people at S&W were dumped under BP, because they were too expensive. Apparently BP didn't realize that every individual part on a revolver can be within it's drawing spec, but that doesn't guarantee that the revolver assembled from those parts will work, that's why people still hand fit revolvers. Modern Smith revolvers that I've handled have all been nicely done, and have been since the late '80's. I've fired many, many tens of thousands of rounds through Smith revolvers with no issues. Also, being in Canada, I appreciate the fact that Smith has 2 warranty depots here.

nice summary... learned a few things about the company's history.... and sounds about right for ANY PLACE that's been 'bean counted'. thanks!
 
There is nothing I can say that has not already been repeated by learned, experienced S&W revolver owners here. Chuck also left out the fact that in the late 1990s thier one of two seious competitors Colt (the other serious competitior Ruger), Colt pretty much abandoned civilian sales of handguns.
Leaving thier Eilte Python, newest production of Anaconda and the esteemed and much touted Concealed Carry Magnum private owners, out in the cold!
I notice there are some reversals as Colt now has new production of the SAA, and they have limited production runs of of a Bulldog Gatling gun in 45-70 when receiving enough civilian orders for thier American customers who may legally own one in thier state.
Looks like someone has had a serious change of heart and wishes to re-attract American customers!

Edit: Chuck forgets that at the very least S&W was always there, certainly under varying ownership. But the doors were always open for business.
 
I can never figure out WHICH Smith and Wesson he's talking about - the early years, or, more likely, when it was owned by Bangor Punta (AKA Banger Puta) a Brazilian Corporation. When they sent their guy up to take over their new purchase, the execs at Smith had to explain to him that yes, in fact they made guns and they sold them mostly to civilians, for close to an hour before he stopped asking how and why. Bangor Punta was as much of a success with Smith as AMF-Voit were with Harley. It also sounds like that period because he talks a lot about revolvers, back in the day, Smith made a lot of revolvers - probably more than everyone else combined. The funny thing about revolvers is that they require hand fitting, by skilled people. Most of the skilled people at S&W were dumped under BP, because they were too expensive. Apparently BP didn't realize that every individual part on a revolver can be within it's drawing spec, but that doesn't guarantee that the revolver assembled from those parts will work, that's why people still hand fit revolvers. Modern Smith revolvers that I've handled have all been nicely done, and have been since the late '80's. I've fired many, many tens of thousands of rounds through Smith revolvers with no issues. Also, being in Canada, I appreciate the fact that Smith has 2 warranty depots here.

^More proof that Rossi/Taurus revolvers, manufactured in Brazil have had a horrid history as pieces of #### compared to what is produced in the USA, with an eye towards quality production and proper quality assurance practices.
 
I was all excited that we were going to see a black oxide finished revolver with crimson trace grips :(
 
lol the new "governor" revolver anyone?

that cant be a copy of the taurus judge can it?

of course they will copy an innovative design...
 
I want to see how those cylinder hands and bolt with spring hold out after a long life of shooting 410 shotshells out those outragiously long & heavy steel cylinders? Besides the Canadian legal barrel variant leaves me somewhat with an empty feeling.

just me
 
The Gospel according to Chuck! Who paid him to say that or what bias this time? LOL
Gotta love magazine articles.

That is a peculiar statement! Contrary to what you said, his willingness to take-on these large Corporations (hence, forfeiting a lot of advertising and endorsement fees) is unique among the herd of sheepish gun writers who never dare to criticize the hand that feeds them. A plus for him in my books.

I have previously posted his criticism of Tikka where he took on Tikka's parent Company, Beretta conglomerate for short cuts that his professional eyes spotted and most of us didn't. How many professional gun writers have guts to lash out at likes of Beretta and S&W? I went on to buy my first Tikka, but he was right on every point.
 
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That is a peculiar statement! Contrary to what you said, his willingness to take-on these large Corporations (hence, forfeiting a lot of advertising and endorsement fees) is unique among the herd of sheepish gun writers who never dare to criticize the hand that feeds them. A plus for him in my books.

I have previously posted his criticism of Tikka where he took on Tikka's parent Company, Beretta conglomerate for short cuts that his professional eyes spotted and most of us didn't. How many professional gun writers have guts to lash at likes of Beretta and S&W? I went on to buy my first Tikka, but he was right on every point.

So, with that said, how many S&W revolvers & semi-autos do you own Home3?

You entitled this thread, The Dark Side of S&W, and not The Dark Side of Tikka.
 
I am in the process of choosing my first target Revolver in 38 special/.357. S&W Performance Centre seem to be the only game in town. ......

Well, of the regular current lineup if you prefer blued steel there's always the 586. And there's a couple of nice models in their Classic line.

If you're willing to go with used there's the fantastic Model 19 for a .357. Or the very classic AND fantastic .38Spl only Model 14 Officer's Match. These last two being K frame guns. Good to excellent condition examples of these show up fairly regularly. With a little patience you should be able to find a nice one.
 
smith and wesson made now are not what smith and wesson use to be,,i had smith and wesson back then, and i regret selling it,but i dont regret selling the one i bought last year,they use to built them with quality,,,now they built them for quantity,they need to take a step back and do it with quality,,,again
 
I can never figure out WHICH Smith and Wesson he's talking about - the early years, or, more likely, when it was owned by Bangor Punta (AKA Banger Puta) a Brazilian Corporation. When they sent their guy up to take over their new purchase, the execs at Smith had to explain to him that yes, in fact they made guns and they sold them mostly to civilians, for close to an hour before he stopped asking how and why. Bangor Punta was as much of a success with Smith as AMF-Voit were with Harley. It also sounds like that period because he talks a lot about revolvers, back in the day, Smith made a lot of revolvers - probably more than everyone else combined. The funny thing about revolvers is that they require hand fitting, by skilled people. Most of the skilled people at S&W were dumped under BP, because they were too expensive. Apparently BP didn't realize that every individual part on a revolver can be within it's drawing spec, but that doesn't guarantee that the revolver assembled from those parts will work, that's why people still hand fit revolvers. Modern Smith revolvers that I've handled have all been nicely done, and have been since the late '80's. I've fired many, many tens of thousands of rounds through Smith revolvers with no issues. Also, being in Canada, I appreciate the fact that Smith has 2 warranty depots here.

A little more S&W history: After the Bangor Punta ownership, a British engineering firm, Tomkins PLC (now owned by Canadians, incl the federal pension plan), firm bought Smith and Wesson. The British traditionally against Civilian gun ownership and it showed. Around this time, Glock was getting really big, and semi-autos were seen as reliable as revolvers now, and many Police Departments in the U.S were dropping revolvers for semi-autos, with Glocks being favoured. Smith and Wesson did not have anything to compete with Glock, they only had the relatively heavy (on weight) DA semi-auto handguns. Smith and Wesson lost a lot of business in this time, and didn't fully recover until the polymer M&P came out the mid 2000's. The head honcho at Smith and Wesson wanted Smith and Wesson to design a polymer gun as good as the Glock, when they couldn't he took out his own ccw gun (ironically a Glock), and slammed it down on a table and told his engineers to copy it, this is when the Smith and Wesson Sigma came out. The Sigma turned out to be a massive dud (also showing that merely reverse engineering something is not enough), and Smith and Wesson faced a patent lawsuit with Glock over the Sigma's blatant knockoff of The Glock 17. Under Tomkins PLC, Smith and Wesson signed the universally dreaded Clinton agreement and lost a lot of respect in the shooting community. Tompkins PLC sold S&W to a The Saf-t hammer corporation and a former employee of Smith and Wesson who left because of his disagreement with Tomkins PLC is now the President, and the "new" Smith and Wesson repealed their earlier agreement with the Clinton administration.
 
These topics come up all the time. I have heard this crap for 50 plus years and yes it is crap. Of course things are not built like they used to be and that goes for everything we buy. Some of it is better some of it is worse.

This does not mean that the new guns that Smith & Wesson makes are no good, they are just different. They are not as heavy because they don't have to be as the steel and the way they make them is better. This in turn makes them stronger.

I have S&W revolvers that were made in the very early 19 hundreds and I have guns that were made a year or two ago. They all work great but they are all different. Some are finished better then others and some work a little nicer. That is just life.

Buy the new gun and don't look back, if you look after it and don't abuse it, it will last you as long as you live.

As to your question about a nice 38, S&W makes a really nice new version of the model 14. I have one and it shoots just as well as my older model 14's and maybe even a little better.

Graydog
 
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