Just thought i would share my experience with Leica.
I bought a used Leica 1600b range finder around six years ago. I used it extensively hunting and yote hunting. When yote hunting, it always sat open to the elements on a small white towel besides me in the dead of winter. One day in the house, I noticed that looking through the lens, it looked a little murkey/milky. I sent it off to Leica to see what they thought and waited for a reply. This was a used rangefinder so i had no warranty paperwork for it.
I received an email from them a few days later with a invoice with nothing on. In the repair description, there was nothing. I replied back to them to see what was actually done to it. The reply was that in the 1600b rangefinders, they just replace the whole unit free of charge. Return shipping included. Total turnaround was two weeks. I couldn't believe it.
Happy customer here.
I bought a used Leica 1600b range finder around six years ago. I used it extensively hunting and yote hunting. When yote hunting, it always sat open to the elements on a small white towel besides me in the dead of winter. One day in the house, I noticed that looking through the lens, it looked a little murkey/milky. I sent it off to Leica to see what they thought and waited for a reply. This was a used rangefinder so i had no warranty paperwork for it.
I received an email from them a few days later with a invoice with nothing on. In the repair description, there was nothing. I replied back to them to see what was actually done to it. The reply was that in the 1600b rangefinders, they just replace the whole unit free of charge. Return shipping included. Total turnaround was two weeks. I couldn't believe it.
Happy customer here.
