"Wanstalls: A Day at the Gun Shop" (or, "Why I Will Be Broke for the Rest of M Life")

CravingGlory

Regular
Location
West Coast
"Wanstalls: A Day at the Gun Shop" (or, "Why I Will Be Broke for the Rest of M Life")

Yes this is long, but you don't have to read it ;-)

So, I have a tac-rifle course tomorrow and will be using my new AR -15 build for it. After having it assembled for weeks, I was going to take it in to Matt at Wanstalls to give it a once over, secure the gas block for me and make sure everything was safe and ready to fire.

The last time I had some time to take it in, we were hit by the big snow storm and the city shut down, so it was a no-go. My hours at work are the same as Wanstalls, so I haven't been able to get in there until today, really pressing my luck for time. Since assembly, I made some upgrades to my rifle, and in the process, somehow I screwed up and the bolt wouldn't rotate into the barrel, setting off instant panic mode, having no clue on how to fix it or how big of a problem it was.

I took my rifle in today, no longer being a "quick once over" trip to my hometown shop, instead, bringing my baby there in pieces, feeling like an idiot.

In steps Matt! After taking a look at the problem I was having, for a short time, there were two confused men at that counter (with the A.D.D. not helping and me being distracted by the awesome optics under the glass below), do Matt took my broken baby downstairs to his AR lab. When he returned, all was well, with a once lodged detent pin now resting in his scraped up hand (sorry Matt, she does bite sometimes!).

Matt then spent the better part of two hours disassembling and stripping down my firearm, cleaning everything, showing me how to properly lubricate every part, and then the easiest way to reassemble it. By the time he was done, I had a flawless and beautiful AR-15, fully functional, spotless and thoroughly lubricated and ready to go!

Matt worked hard to make sure that not only did I have a safe and functional firearm, but that I had a good understanding of whatever I did not know about it; all while still answering the phone for other customers and making sure that everyone in the store was promptly attended to and assisted by the rest of the Wanstalls crew!

Matt, you helped me through my crisis, didn't make me feel like an idiot for my lack of knowledge, had me feel confident in working on my firearm in the future, helped me in a time of desperation and definitely made me feel like I made a new friend (your name is Matt, right?)! The offer to help me anytime with any questions on my next build, no strings attached, was a classy move and I am in your debt (sorry man, I didn't know you didn't take bit-coin)! Seriously, I can't thank you enough for your help!

Aside from the reason I went to Wanstalls, you know I had to look around, handle some pistols, ask some questions, rub elbows with the industry elite, and at some point, interacted with the rest of the crew in the store. You guys are all amazing! Always friendly, knowledgeable, passionate about your own favorite firearms, encourage questions and not once did I feel pressured or uncomfortable from anyone I spoke with. You were all amazing with every customer that came through and it felt like an awesome social event, watching the familiarity between the customers that came in and the staff manning the shop.

Thank you boys, you made my "Day at the Gun Shop" an experience I'll never forget!!!
 
Great to hear! Wanstalls rocks, they have excellent customer relations, IMO, and a generous sponsor as well. Now to get your clean, lubed, functional AR all dirty at TacRifle tomorrow:).
 
I remember when my father and I first got into firearms, we went to Wanstalls to get our first rifle, a simple ordinary old Mosin. I must say, I was expecting to be ignored and given less respect for looking to get a mere cheapo $200 Mosin, with priority being given to the people next to us who looked like they were ready to drop a whole lot more money on something. Nonsense. We were warmly greeted, patiently and happily dealt with by one of the staff (I wish I could remember his name to give him praise here), and generally had a good experience there.

Thank you Wanstalls!
 
I'll add to this.
Canpar completely ignored the "delivery address" and instead took my stuff to the billing address, leaving one of their "we'll let you know where you can pick it up" notes. (As if I paid for delivery to go driving around f#<%ing town to get it myself.)
I called Ryan. As always, courteous and competent. He fixed it in less than a 1/2 hour, and called me back to let me know all was well. It was delivered to my office promptly thereafter.
I REALLY appreciate this kind of customer service. This is a big reason why I keep shopping at Wanstalls. Top notch IMO.
 
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So what kind of AR are you running? Maybe I can recognize you by your rifle at CASE tomorrow!

And Wanstall's has been a sponsor for TAC rifle at TMSA for a long time. So good that you are supporting them!

It's hilarious how many people there were saying "You're CravingGlory? Hey, I read your posts on CGN!" What a great group of guys and amazing experience that was!
 
Glad you had a great time D! Hope you learnt some fun stuff and Matt did good on your Aero! Gun ran fine and you had a nice build!
Remember to run it wet and see you at a match!
Vince was awesome. When my buffer tube turned and pinched the buffer detent in, I was so pissed off I was ready to walk. Vince calmed me down, we found the problem, did a field fix and the rest of the day it ran flawlessly. No idea why my bcg ran bone dry after such a short time when Matt lubed up my entire rifle the night before (something that pissed off lil George only slightly less then a gloved finger making it take a full second to hit my mag release) ;-) Having a brand new red-dot not turning on and having to just eyeball my shots kind of sucked too, but the only pressure I felt was put on me by myself (and a bit from lil George, that dude is no joke!) ;-) Great balance by the boys chosen to manage each station too.

I do owe the ability to take part in everything to Matt and Wanstalls for sure. I've always loved the place, but now it has a personal connection for me, which I know is there for the taking for anyone else who steps foot in the shop!
 
Vince was awesome. When my buffer tube turned and pinched the buffer detent in, I was so pissed off I was ready to walk. Vince calmed me down, we found the problem, did a field fix and the rest of the day it ran flawlessly. No idea why my bcg ran bone dry after such a short time when Matt lubed up my entire rifle the night before (something that pissed off lil George only slightly less then a gloved finger making it take a full second to hit my mag release) ;-) Having a brand new red-dot not turning on and having to just eyeball my shots kind of sucked too, but the only pressure I felt was put on me by myself (and a bit from lil George, that dude is no joke!) ;-) Great balance by the boys chosen to manage each station too.

I do owe the ability to take part in everything to Matt and Wanstalls for sure. I've always loved the place, but now it has a personal connection for me, which I know is there for the taking for anyone else who steps foot in the shop!

What kind of lube did Matt use that ran your bcg bone dry in such a short period of time?
 
Wanstalls is for sure one of my favourite places to spend hard earned cash on my favourite hobby.
What's this Tac rifle course you guys are talking about though, I've been looking for something like that for a while now.
One that doesn't force me to do a bunch of "prerequisites pistol courses" first.
(Not interested in doing transition to pistol, that's all). Standing or sitting at a bench and shooting at targets is fun but can get a little tedious sometimes.
 
Its a bit (minor) drive for me with many other LGS in the area, but, Wanstalls does stand out. Problem being, to justify the extra gas I always end up buying something. Have to limit myself to two trips a year now....
 
Wanstalls is for sure one of my favourite places to spend hard earned cash on my favourite hobby.
What's this Tac rifle course you guys are talking about though, I've been looking for something like that for a while now.
One that doesn't force me to do a bunch of "prerequisites pistol courses" first.
(Not interested in doing transition to pistol, that's all). Standing or sitting at a bench and shooting at targets is fun but can get a little tedious sometimes.

http://www.chilliwackfishandgame.com/portfolio/black-rifle/
 
No. Wanstalls was unable to talk me out of buying their Coonan. They failed miserably and I bought it lmao.

Great people to deal with indeed. Even a follow-up phone call after what for me is a big purchase to confirm info. It inspires confidence, for sure. +1 Wanstalls.

Cannon
 
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