Warranty Info for Zeiss Scopes in CANADA

R

R.B.

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Hi, There.
I have Zeiss Conquest 6.5-20x50 AO MC scope. It was purchased 2 years ago, and registered as part of Zeiss warranty program.

During my latest hunting trip, the windage adjustment turret/knob screw came loose and got lost (just the screw).

Needless to say, I would like to get a replacement screw to re-secure the windage turret/knob.

Does anyone have Zeiss warranty contact info ?

Also, would any dealers be able to get the part if needed ?

Any info/insight would be greately appreciated.

Cheers,

R.B.
 
Just go to Zeiss website and they have all the info. All I can say is be prepared for a 4-6 month wait and I'm not kidding. I have three Zeiss scopes and won't buy anymore because of the turn around time for warranty. Zeiss really lacks in that department. Good luck with it though.
Cheers
Geoff
 
All I can say is be prepared for a 4-6 month wait and I'm not kidding. I have three Zeiss scopes and won't buy anymore because of the turn around time for warranty.
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He doesn't need to send out the scope for warranty work, he just needs to purchase a replacement screw.
 
muckwa said:
Just go to Zeiss website and they have all the info. All I can say is be prepared for a 4-6 month wait and I'm not kidding. I have three Zeiss scopes and won't buy anymore because of the turn around time for warranty. Zeiss really lacks in that department. Good luck with it though.
Cheers
Geoff
Click to expand...

I only know of one Conquest owner that has required warranty and his turn around time was just under 8 weeks.
 
Just general FYI: I just received my scope back from Zeiss via Gentec. It was a straight exchange for a new scope. It took 6 weeks from my door and back.
 
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