warrany service repair for lieca in canada
- Thread starter rar
- Start date
A friend of mine is into Leica camera stuff and had to send to NJ, apparently the local ADs do the same (?). This was for camera stuff, not sure if things like rangefinders would be different, we used to take survey equipment to the local AD, but I don’t know if that was worked on locally or not.
Unless something has changed in the last year or 2, All Leica products are fixed in New Jersey. Unfortunately in Canada there is no repair facility.
Here is some info from Leica's web page regarding warranty issues.
Beyond the 10-year Passport Protection, Leica Sport Optics offers a 30-year warranty on the optical system of our products for products purchased in the USA and Canada from an authorized Leica Camera Inc. North American dealer. Once examined, if it is determined that the optical system is defective, we will repair or replace the instrument or defective part. All non-optical products (i.e. accessories) are warranted for two years from date of purchase. This warranty is void if damage results from unauthorized repairs, accident, alteration, misuse, abuse, neglect, fire, flood or other force majeure.
Any Leica Sport Optic product that is purchased in the USA or Canada that is not imported by Leica Camera Inc. and not sold to a consumer by an Authorized U.S. or Canadian Leica Camera Inc. North America Dealer has no Authorized Warranty.In the event of a defect, please call customer assistance at 1 (800) 222-0118 to obtain a Service Order Number (SO), which will be used to identify your warranty request through its completion. When you call, our customer care representative will give you instructions as to where to send or take the product for service. Whenever you send or deliver your product to us, please enclose your name, shipping address, daytime phone number, and a brief description of the problem. Please write the Service Order Number on the enclosure and on the outside of any packaging. We will determine, at our option, whether to repair or replace the instrument. If the instrument is not covered under the warranty; we will contact you with an estimate of the repair price.Please note that our Passport Warranty excludes any integrated rechargeable batteries (i.e., Calonox). Battery life is a function of usage and charging frequency.
Integrated rechargeable batteries have a Limited 5-Year Warranty. We believe that this is ample to provide coverage for regular product usage and is not indicative of what a user should expect from this product.
*If you intend to purchase a used Leica product and wish to confirm it was originally purchased via an authorized Leica dealer in the USA or Canada, please contact us and provide us with the serial number, and we will be happy to check it for you.
Any correspondence should be sent to:Leica Camera Inc.
1 Pearl Court, Unit A
Allendale, NJ 07401
1-800-222-0118
This is a limited warranty, and you may have other rights which vary from state to state. The obligation of the warrantor is solely to repair or replace the product. Neither Leica Camera Inc. nor any of its affiliates are liable for any incidental or consequential damage due to such defect.
Here is some info from Leica's web page regarding warranty issues.
Beyond the 10-year Passport Protection, Leica Sport Optics offers a 30-year warranty on the optical system of our products for products purchased in the USA and Canada from an authorized Leica Camera Inc. North American dealer. Once examined, if it is determined that the optical system is defective, we will repair or replace the instrument or defective part. All non-optical products (i.e. accessories) are warranted for two years from date of purchase. This warranty is void if damage results from unauthorized repairs, accident, alteration, misuse, abuse, neglect, fire, flood or other force majeure.
Any Leica Sport Optic product that is purchased in the USA or Canada that is not imported by Leica Camera Inc. and not sold to a consumer by an Authorized U.S. or Canadian Leica Camera Inc. North America Dealer has no Authorized Warranty.In the event of a defect, please call customer assistance at 1 (800) 222-0118 to obtain a Service Order Number (SO), which will be used to identify your warranty request through its completion. When you call, our customer care representative will give you instructions as to where to send or take the product for service. Whenever you send or deliver your product to us, please enclose your name, shipping address, daytime phone number, and a brief description of the problem. Please write the Service Order Number on the enclosure and on the outside of any packaging. We will determine, at our option, whether to repair or replace the instrument. If the instrument is not covered under the warranty; we will contact you with an estimate of the repair price.Please note that our Passport Warranty excludes any integrated rechargeable batteries (i.e., Calonox). Battery life is a function of usage and charging frequency.
Integrated rechargeable batteries have a Limited 5-Year Warranty. We believe that this is ample to provide coverage for regular product usage and is not indicative of what a user should expect from this product.
*If you intend to purchase a used Leica product and wish to confirm it was originally purchased via an authorized Leica dealer in the USA or Canada, please contact us and provide us with the serial number, and we will be happy to check it for you.
Any correspondence should be sent to:Leica Camera Inc.
1 Pearl Court, Unit A
Allendale, NJ 07401
1-800-222-0118
This is a limited warranty, and you may have other rights which vary from state to state. The obligation of the warrantor is solely to repair or replace the product. Neither Leica Camera Inc. nor any of its affiliates are liable for any incidental or consequential damage due to such defect.
mebiuspower
CGN Ultra frequent flyer
- Location
- Morontario
Yeah, how many new Leica scopes are sold in a year in Canada? 5?
YUP ! Leica in New Jersey USA - then maybe it might have to go back to Germany ! RJ
