I bought 2 mag pouches from The Shooting Edge today, then went off into the rifle bay for about half an hour and completely forgot them (I assumed I put them in my range backpack).
I got home, cleaned up, dropped off my guns, then went to pick up my wife. Later in the evening, I was unpacking all my kit, eager to play with my new mag pouches - but when I went through my range backpack - I discovered the pouches weren't there!
I called up, and Allan (the Filipino guy, I think) picked up. I asked him if he could have a look to see if he could find the pouches and he said he'd have a look and call me back.
5 minutes later, he gave me a call telling me he couldn't find them but he'd leave a note for the staff to keep their eye's peeled. 2 minutes after that first call, he called me back to tell me he found them and that he'd leave them with a tag at the front desk with my name on it to pick up tomorrow.
Being Saturday at about 6:30, I assumed the place is busy - so for him to have been immediately receptive and considerate like that really made my day!
Thanks again! I usually don't make 2 trips to the range on the weekend, but my wife doesn't need the car tomorrow, so I'll make an exception this week!