I just want everyone to know about the excellent experience that I recently had in dealing with North Sylva. You all may recall my recent (closed) thread in which I expressed my disappointment with North Sylva's customer service. Well was I ever wrong about that. You couldn't ask for better service in my humble opinion. I delivered my M22 to North Sylva on Tuesday April 9th and was advised today that my M22 will be replaced with a brand new one, as mine was defective. I want to express my thanks to both Jon and Rob at North Sylva for the excellent service and support that they provided me. However, I feel that I should make it perfectly clear to all members of GunNutz. North Sylva is a distrubuter. They are NOT a dealer and as such they should be your LAST avenue taken to resolve any firearm related problems. In this situation the M22 was purchased by me from an out of town dealer (Ellwood Epps) and I did contact Epps first. However, after reviewing the cost for shipping it back to Epps, considering what I paid for the gun and the fact that I live in the same city as North Sylva's business, I contacted them directly about my problem. Again thanks NS for everything.....
Kidcom