- Location
- cape breton, ns
Long story, but here it goes......
Purchased a H&R .308 Survivor brand new a couple years ago. Took it to the range only to find I couldn't extract the spent shells. Sent it to Gravel Agency (Canadian warranty centre) and they found the chamber was defective, and replaced the whole rifle. This whole process took several months, which saw me without the rifle for the whole big game season here in Nova Scotia. I was not impressed with the H&R inspection or quality assurance process. However, Gravel Agency was great to deal with.
This leads me to my next story......
I purchased a new Marlin 336y last spring. I had difficulty lining up the first scope I put on it. I tried a second, brand new scope on the rifle and had the same problem. This couldn't just be coincidence! I put a straight edge on the rifle and found out the barrel is bent approximately .5 cm to the left at the end of the barrel. Couldn't believe my luck. But wait, this gets better! I sent the rifle away to Gravel, again, and they determined that I was correct, the barrel is bent and they cannot repair it. I was told that they had plenty of 336y rifles in stock and they would send me a new one immediately. This was about a month ago. I contacted Gravel this week when I still hadn't received my new rifle. "NONE OF THE IN-STOCK RIFLES PASSED INSPECTION", and they were unable to send me one. They are waiting for new stock to arrive from Remington, and they are unsure when the stock will arrive. Another hunting season without a new rifle.
I'm trying to find a contact email for Marlin customer support, but they only have snail mail. I emailed Freedom Ventures or whatever the parent company of Marlin, Remington, H&R etc. is. I'm waiting for a response.
IMHO........stay away from these products.
Purchased a H&R .308 Survivor brand new a couple years ago. Took it to the range only to find I couldn't extract the spent shells. Sent it to Gravel Agency (Canadian warranty centre) and they found the chamber was defective, and replaced the whole rifle. This whole process took several months, which saw me without the rifle for the whole big game season here in Nova Scotia. I was not impressed with the H&R inspection or quality assurance process. However, Gravel Agency was great to deal with.
This leads me to my next story......
I purchased a new Marlin 336y last spring. I had difficulty lining up the first scope I put on it. I tried a second, brand new scope on the rifle and had the same problem. This couldn't just be coincidence! I put a straight edge on the rifle and found out the barrel is bent approximately .5 cm to the left at the end of the barrel. Couldn't believe my luck. But wait, this gets better! I sent the rifle away to Gravel, again, and they determined that I was correct, the barrel is bent and they cannot repair it. I was told that they had plenty of 336y rifles in stock and they would send me a new one immediately. This was about a month ago. I contacted Gravel this week when I still hadn't received my new rifle. "NONE OF THE IN-STOCK RIFLES PASSED INSPECTION", and they were unable to send me one. They are waiting for new stock to arrive from Remington, and they are unsure when the stock will arrive. Another hunting season without a new rifle.
I'm trying to find a contact email for Marlin customer support, but they only have snail mail. I emailed Freedom Ventures or whatever the parent company of Marlin, Remington, H&R etc. is. I'm waiting for a response.
IMHO........stay away from these products.





















































