NEA Soft Strike

Yes it is basically just a steel wire staked inside the hole in the hammer that holds it. Technically you can dig it out and try and fit and stake a new one in but just save yourself the trouble and by a new hammer.
 
OldFrankHog said:
Yes it is basically just a steel wire staked inside the hole in the hammer that holds it. Technically you can dig it out and try and fit and stake a new one in but just save yourself the trouble and by a new hammer.
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Seems poor to have to buy a replacement part for something thats failed in a ~14 days old product

It was a manufacturing defect for sure - I believe on principle NEA should replace it - I don't feel thats unreasonable
 
bsand said:
Your choice, wait weeks for replacement parts or 120$ for a nice trigger. I'd go and upgrade the trigger now. You've got an excuse already!
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Didn't think about it like that

Weeks?! Are NEA known for being slow with repairs/warranty?

So whats better about the upgraded trigger and what should I be looking at if I do decide to go that direction?
 
Well technically weeks isn't that long for warranty work really. Some manufacturers talk in years. Depending on the work. Your problem is a 2 second part switch so I would expect a month tops.

In the end it is your call, but changing the whole trigger group is definitely a good option. Keep the old trigger and get the hammer replaced anyways, so its good for another build or you can put it back in if you decide to sell and keep your upgraded trigger for another AR. You will notice a substantial improvement in the trigger pull with an aftermarket one. To go from a stock milspec to a good 2 stage or national match trigger will be like night and day.
 
If they ship tomorrow you won't have parts until next Friday if not past that.

I LOVE my Geissele hi-speed National match, but it's a 450$2 stage trigger, the differences between mil spec trigger is night and day. The pull weight, crisp break without any creep. Feel one and you'll see what I'm talking about.

Alg makes great triggers, made by Geissele's wife for the budget minded shooter.
 
OldFrankHog said:
Well technically weeks isn't that long for warranty work really. Some manufacturers talk in years. Depending on the work. Your problem is a 2 second part switch so I would expect a month tops.

In the end it is your call, but changing the whole trigger group is definitely a good option. Keep the old trigger and get the hammer replaced anyways, so its good for another build or you can put it back in if you decide to sell and keep your upgraded trigger for another AR. You will notice a substantial improvement in the trigger pull with an aftermarket one. To go from a stock milspec to a good 2 stage or national match trigger will be like night and day.
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Years! How does any manufacturer stay in business with that type of service?
 
bsand said:
If they ship tomorrow you won't have parts until next Friday if not past that.

I LOVE my Geissele hi-speed National match, but it's a 450$2 stage trigger, the differences between mil spec trigger is night and day. The pull weight, crisp break without any creep. Feel one and you'll see what I'm talking about.

Alg makes great triggers, made by Geissele's wife for the budget minded shooter.
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Whoa - slow down there buddy!

Care to explain this a little more to the uneducated (me)?
 
Sniffer said:
Years! How does any manufacturer stay in business with that type of service?
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It is fairly rare for people to need warranty services from firearms manufacturers. And the big makers like S&W who produce millions of guns each year, even if they have to deal with low % of warranty issues, means there are thousands of cases to take care of every year. So they can be a bit slow especially if your firearm requires extensive repairs/machining to fix.
 
OldFrankHog said:
It is fairly rare for people to need warranty services from firearms manufacturers. And the big makers like S&W who produce millions of guns each year, even if they have to deal with low % of warranty issues, means there are thousands of cases to take care of every year. So they can be a bit slow especially if your firearm requires extensive repairs/machining to fix.
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Interesting

So what does that say about my experience? That I`m unlucky or NEA are lacking on the quality side?
 
Sniffer said:
Interesting

So what does that say about my experience? That I`m unlucky or NEA are lacking on the quality side?
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It says that I did not say "It's impossible that people need warranty services from firearms manufacturers." I said it's fairly rare. Some people might argue that with NEA fairly rare can be bumped up to moderately often. They do seem to have upped their quality in the last 12-18 months, and they do have a reputation to be very expedient with their warranty services. Shipping both ways + time to do the repair, 1 month isn't that long.
 
OldFrankHog said:
It says that I did not say "It's impossible that people need warranty services from firearms manufacturers." I said it's fairly rare. Some people might argue that with NEA fairly rare can be bumped up to moderately often. They do seem to have upped their quality in the last 12-18 months, and they do have a reputation to be very expedient with their warranty services. Shipping both ways + time to do the repair, 1 month isn't that long.
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It is when you've just bought 1500 rounds that needs shooting! They have made contact regarding this but I`m not blown away so far, hopefully that improves

Yes, I`m definitely getting that impression regarding their quality - I met a guy at the range yesterday and he almost choked when I said I`d bought an NEA - he told me in no uncertain terms that he wouldn't have one.

I`m the type that looks after his stuff but I do think my luck isnt great - for example I once bought a Panasonic Plasma and it failed inside a month - their fail rate is less than 1% apparently.....
 
Sniffer said:
Whoa - slow down there buddy!

Care to explain this a little more to the uneducated (me)?
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2 stage triggers have two pull weights, one is the first stage, you can take up the first stage then hit a wall which is the light 2nd stage. This gives you the ability to have a super light 2nd stage while still having a safe full weight.

Mil-spec is a single stage 4.5+ pound trigger, what you'd find in any normal ar.
 
bsand said:
2 stage triggers have two pull weights, one is the first stage, you can take up the first stage then hit a wall which is the light 2nd stage. This gives you the ability to have a super light 2nd stage while still having a safe full weight.

Mil-spec is a single stage 4.5+ pound trigger, what you'd find in any normal ar.
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Hmmm, interesting, you`ve given me a lot to think about......(Goes off to look on youtube)
 
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Sniffer said:
Yes, I`m definitely getting that impression regarding their quality - I met a guy at the range yesterday and he almost choked when I said I`d bought an NEA - he told me in no uncertain terms that he wouldn't have one.
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He probably read through my thread haha, I think it has sold and unsold many NEA buyers.
 
Installing a Geissele trigger in a NEA 7.62x39 because the hammer pin isn't being retained would be just plain silly.
Fix the immediate problem in the least expensive manner and get the thing shooting.
 
NEA have came back to me and requested that I send the lower back for repair under warranty so it was posted yesterday

Hopefully the impending postal strike doesn't mess things up too much
 
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