Need shotgun help ASAP

ArmedGinger

ArmedGinger

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So I sold one of my shotguns today. Mossberg 590A1. I had it looked over by a gunsmith when I first bought it a month ago and last time I had it out was a couple days ago.

Just got a messages from the seller:

"gun is not cycling"
"shot 2 through it and taken it apart to oil it"
"it is not working"
"really hard to cycle"
"really have to jam it"

I offered to look at it either tomorrow morning (or tonight if needbe) and refund his money if there is something wrong with it. Like I said I had it out just days ago and it ran as smoothly as can be (fire three shots). The gun only has maybe now 12 rounds through it, all were 2-3/4" Federal Slugs.

So what could cause it to be "really hard to cycle" now?

What could the buyer have done? What could I look for to see what the problem is?
 
cyclops666 said:
Is he trying to use Winchester shells because they suck
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No idea. I gave him two boxes of the same slugs I used when he bought the gun, Federal 2-3/4" Tru-Ball. I figured that is what he would have used.

I asked him if the gun was hard to cycle before or after he shot or was it hard to cycle before or after he "oiled it". But no answer after I offered a refund if the shotgun had a problem.
 
Sounds to me like on occasional problem I've had with both mossberg and remington shotguns. Either the shell stop or interruptor is not drawing back away from the shell enough to let it pass by. The hamfist fix is to slam the action back, which often works but isn't a solution. Either bending or filing/grinding the shell stop or interruptor fixes the issue.
 
supernova said:
Sounds to me like on occasional problem I've had with both mossberg and remington shotguns. Either the shell stop or interruptor is not drawing back away from the shell enough to let it pass by. The hamfist fix is to slam the action back, which often works but isn't a solution. Either bending or filing/grinding the shell stop or interruptor fixes the issue.
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Can that problem just appear out of the blue?

I've shot the gun without problems and I have no idea how many snap caps I ran through it when I first bought it.

MackForce said:
Why did you have a gunsmith look at it when you bought it?
Was there an existing issue that was fixed?
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All guns even those brand new have to be certified by a gunsmith before we can use them for work.
 
ArmedGinger said:
Can that problem just appear out of the blue?
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Yes, in some cases. Being a Mossberg it won't have staking issues but a bent or worn action bar or shellstop/interruptor can cause it or it can be a pre existing issue not noticed by someone who generally cycles the gun hard but shows up for someone who doesn't. I've had 2 Mossbergs need a touch with a die grinder on the interruptor from the factory. Less than 1/8" needed to be removed. Hard cycling kept the guns reliable but a misfeed with a bush gun is not acceptable to me. A quick grind removed the offending material and like Mossbergs do, they were 100% reliable afterwards.
 
Well I kept asking questions on when the problem started, if it was before his two shots or after he cleaned it but I haven't gotten a reply since then nor any plans on when he can bring it by for me to look it but thanks for the advice supernova!
 
Tell him to put down his purse and cycle it like he means it?:p

My gal has a Mossberg 510? (youth model 20 gauge) that every so often does the same for her, but never for me. The only way I can duplicate the malfunction is by not committing to a firm "shuck" for lack of better description. I can make it happen forward or back, and it seems like it's there, but it's not. The only way to unfreeze it, is to continue going the same way, not reversing direction.

Are you sure it's not buyers remorse? If you show him it works and he still waffles, you know the answer...
 
saskgunowner101 said:
Are you sure it's not buyers remorse? If you show him it works and he still waffles, you know the answer...
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That is the weird thing, I keep offering for him to bring it back and I'll go over it and if there is something wrong, offer a full refund but he never takes me up on the offer?

Here is the messages copied and pasted. This started at 10:30pm last night.

Him: "gun is not cycling"
Him: "I shot 2 though it and have taken it apart to oil it"
Him: "It is not working"

Me: "I just had it at the range the other day and it worked fine."

Him: "Hard to cycle"
Him: "Really have to jam it"

Me: "I will gladly take a look at it and see what is going on."

Him: "Ok because it's not working smooth"

Me: "Im more than willing to see what the problem is and refund if necessary. I stand by everything I sell."
Me: "I am even willing to look at it tonight if that is what youd like"
Me: "was the problem there before the two shots or after? Before or after you took it apart to clean? No matter what I will make this right don't worry about that"

I never got any reply from him for the rest of the night.

Then at 9am this morning I got a reply.

Him: "I took one shot and it jammed. Took it apart and another shot It jammed. Not happy. I bought two cases of 2 3/4 target"

Me: "I wouldn't sell a gun with a problem. I will gladly take a look at it and if something is badly wrong i will fully refund your money for the shotgun"
Me: "I had the gun out a few days before you bought it and it ran perfectly fine"

Him: "I will have a look today if I cannot get it to work I will let you know"

Me: "if you want I can meet you at the range and I will look it over or you can bring it by here although its harder to work on it in the parking lot on my apartment building"
Me: "I will do whatever it takes to make this right"
Me: "even if that means taking it into the local gunsmith for him to look over"
Me: "if you have a free moment today lets meet up at the range and I can go over it"

No reply after those messages.
 
superz said:
he probably did buy winchester target loads which agreed they suck...
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I'm guessing so as well.

OP made a lot of offers to have a look at it but the buyer is being stubborn yet wants to keep on griping. I'd just as well give back the money so I wouldn't have to put up with them b!tch'n anymore. But that's just me.
 
Trinimon said:
I'd just as well give back the money so I wouldn't have to put up with them b!tch'n anymore. But that's just me.
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That's the point I've reached as well but he's made no mention of a refund nor willing to set up a time for me to look at it.
 
After reading his side of the convo it may very well be cheap shells sticking in the chamber. Remingtons usually have that problem but it can happen on Mossbergs. Maybe take him out to the range so you can try the slugs you gave him along with his target loads. Then you can narrow the problem down with live fire.
 
supernova said:
Maybe take him out to the range so you can try the slugs you gave him along with his target loads. Then you can narrow the problem down with live fire.
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I've also got a set of "snap caps" for a 12 gauge that I'd like to try out as well.

I have asked him to meet me at the range but he doesn't reply to that.

I did ask him as well if the target loads were winchester and if so were the two round she fired winchester. I then asked him if he has tried any of the slugs I gave him. No reply.

bollox said:
I wonder if he is fishing for an after sale discount? I have had that tried a few times..
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that is what I originally thought, yet I keep offering discount but he never accepts the offer.
 
Well - There is no reason to take it apart to fix a jam. More damage is done to guns by owners diddling with things. Don't worry, you've done the right thing, you'll just have to be patient with this fellow.
 
I'd bet on cheap winnie crap ammo as well. I had many a problem with it, having to pull really hard to extract a spent shell. Usually at last one per box. Every other type of ammo no issue. Challenger, Score, Fed, etc. Judging by what your saying about the back and forth between you and him, it sounds like you sold your shotgun to, hmm how do I say this... An idiot.
 
Sounds like the ball is in his court as you offered to go to the range with him . It could be cheap ammo , failure to cycle it firmly enough , or failure to put the firearm back together correctly after disassembly....
 
Hey again, I had the same issue a bit and read about it since on multiple forums and such. There are fixes. I have the same Mossberg (the marinecote flex 590A1 with the collapsible stock, sorry to sound like a creep, I am not I swear I just remember your earlier posts). Yes the jacket part of the spent shell can get stock, it happens more often with long jackets and cheeper amo, also more common with the marinecote A1 as they are apparently more often on the lower edge of the tolerance. Cycling strongly does help but avoiding to ‘start the next cycle as you shoot’ helps even more. For me the best solution is to wait a full second before pulling the forearm back after shooting, this little bit a time makes a huge difference in letting the metal part of the shell cool down just enough to not get stock (I think that is the reason, any way it works 100% of the time now). Of course if you like to rapid fire that does not work for you (or your buyer). The permanent solution that other ppl usually do is, either find amos that works, or a light polishing of the first half inch of the chamber with steel wool, I did not do that and personally would be hesitant to mess with a chamber diameter even on a micrometric level, I prefer my trick. For your case though: it has been reported that this issue can resolve itself over time with more uses which might be the case if your shotgun was barely broken in before you sold it. The few time it did happen to me I was always able to unjam it with a bit of force and no tools. More oil does not seams to make much different to any of those who reported similar cases that I know of.
 
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