Leupold vs bushnell

This is obviously not a warranty issue. Nobody warranties their product against acts of God, in fact most warranties explicitly state this. Bushnell believed his story and felt sorry for him, Leupold perhaps didn't. It says nothing about the "warranty" of either manufacturer. Unfortunately scammers take advantage of a manufacturers good intentions, maybe Leupold has had previous experiences.

Did he contact Whirlpool about the fridge and range burning up?
 
jjohnwm said:
Right...he wasn't fishing for whatever he could get when he called. Having just lost everything, he had nothing but time on his hands, so he decided to call them just to shoot the breeze, and the subject of the fire coincidentally came
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Nothin but time. Your a prick.Dont even know the guy and he's a lazy POS . He works 60 hrs a week. Yes he can afford to buy new scopes. Bushnell felt they could afford to get a guy back to hunting and shooting. If you feel it's jacking up the cost of a bushnell scope buy a leupold.
 
c.t.smith said:
Nothin but time. Your a prick.Dont even know the guy and he's a lazy POS . He works 60 hrs a week. Yes he can afford to buy new scopes. Bushnell felt they could afford to get a guy back to hunting and shooting. If you feel it's jacking up the cost of a bushnell scope buy a leupold.
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Easy tiger. For starters, jjohnwm is not a prick, far from it. Secondly, no one is saying what happened to your buddy isn't devastating, but it's no different than someone having things stolen out of their car/house and asking the manufacturer to replace it because they had no insurance on that specific item. Do you get that? If you don't have an insurance rider on your wife's 2 ct engagement ring, do you contact your jeweller or DeBeers for a replacement?
 
jjohnwm said:
Right...he wasn't fishing for whatever he could get when he called. Having just lost everything, he had nothing but time on his hands, so he decided to call them just to shoot the breeze, and the subject of the fire coincidentally came up.




Gifting??? Call it whatever you want...even something as silly as "gifting"...the cost of those scopes came out of your pocket and mine. It just goes to show that gall is something that can be rewarded, especially when combined with a total lack of any sense of fair play and personal responsibility.

A few years back my Jeep was stolen while parked in Toronto. I should have called the manufacturer...maybe they would have "gifted" me another one. Silly me; I had paid for insurance to cover such an eventuality, so I relied upon that.
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I'd be careful about assuming all this about the man. You may be right, but if you are wrong not only have you wrongfully smeared someone but your own reputation is then shot to bits.

If it's reported correctly that Bushnell received the whole story, that's their business to send the man a new scope. To put it in perspective: Have you ever made a charitable donation? If you answer yes, then by your own definition isn't someone else is paying more for a product or service in whatever field relative, that you work? No, your employer doesn't directly pay for your pet charity, it's out of your profit. Only the shareholders of Bushnell experienced a direct loss in dividends...(but they elect officers that determined customer service policy) though generosity often results in future dividends.
 
bearkilr said:
Easy tiger. For starters, jjohnwm is not a prick, far from it. Secondly, no one is saying what happened to your buddy isn't devastating, but it's no different than someone having things stolen out of their car/house and asking the manufacturer to replace it because they had no insurance on that specific item. Do you get that? If you don't have an insurance rider on your wife's 2 ct engagement ring, do you contact your jeweller or DeBeers for a replacement?
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Then why does he assume so much??
 
New Camper said:
I'd be careful about assuming all this about the man. You may be right, but if you are wrong not only have you wrongfully smeared someone but your own reputation is then shot to bits.

If it's reported correctly that Bushnell received the whole story, that's their business to send the man a new scope. To put it in perspective: Have you ever made a charitable donation? If you answer yes, then by your own definition isn't someone else is paying more for a product or service in whatever field relative, that you work? No, your employer doesn't directly pay for your pet charity, it's out of your profit. Only the shareholders of Bushnell experienced a direct loss in dividends...(but they elect officers that determined customer service policy) though generosity often results in future dividends.
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Thank you.

He is a hard workin man that lost his family home. A home that was built by his father a home that his father fell and milled every board a home that his father stacked every rock that made the chimney.

I'm sorry some people feel that a "gift" from a great company is such a bad thing.

Hence the comment callin people that assume so much out.
 
bearkilr said:
I get your point. My only issue is in your original post you seem to slam Leupold for stating "sorry, no warranty". Of course there's no warranty, and there isn't warranty under Bushnell either. Bushnell just acted differently, for reasons unknown to us.
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Poorly written on my part. It does say right after "no warranty " that I get there point.
 
A great gesture by Bushnell, no doubt.
I watched the horrible sadness of a family member getting burnt
out of their residence.
Not at all pleasant and a charring experience to type the least.
Aaaaaaaaand................

WTF is wrong with some of these replies?

f:P:2:
 
c.t.smith said:
Nothin but time. Your a prick.Dont even know the guy and he's a lazy POS . He works 60 hrs a week. Yes he can afford to buy new scopes. Bushnell felt they could afford to get a guy back to hunting and shooting. If you feel it's jacking up the cost of a bushnell scope buy a leupold.
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I'm glad he can afford new scopes; maybe he will spend some of that cash on insurance in the future. My comment about him having "nothing but time" was (obviously, I thought...) tongue-in-cheek. Having experienced that devastating loss, I know full well that his plate was full and then some. For him to make time to call Bushnell and Leupold indicated to me that he was hoping for a freebie; why else would he call them? And it paid off, at least as far as Bushnell was concerned. Obviously they thought that it was in their best interest to make this gesture of goodwill.

I wonder if it will be something they come to regret. They have a TV ad running currently showing how their unconditional warranty covers dropping a scope from a moving vehicle, knocking it off a cliff, etc. At the end of the ad, they show a toddler grabbing his dad's new scope and throwing it into the fireplace. I wonder how many claims like this it will take before somebody in marketing says "Whoa! WTF???"

So, if my wording caused you to misinterpret my meaning, I apologize...but only for that.
 
New Camper said:
I'd be careful about assuming all this about the man. You may be right, but if you are wrong not only have you wrongfully smeared someone but your own reputation is then shot to bits.
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I was not assuming or implying that he is "a lazy POS" as the OP interpreted my post to mean. I feel for the guy, and I know that he has a long difficult road ahead to rebuild what he has lost. My wording was apparently unclear in that regard.

I have indeed assumed what his motives were for calling the two manufacturers, based upon the info in the post. Any other interpretations of his motivation would be interesting.
 
As someone who operates a small business I can say that there are a number of loss leaders that I undertake to build goodwill, keep customers loyal, or gain referrals -- I don't have to jack up my fees to other customers because those loss leaders are expensed as "advertising and promotion", which is then deducted from earned revenue, so the loss is recovered on the tax side.

There are many companies besides Bushnell who have unconditional lifetime warranties on their products. The cost (considering the tax write-off) is pretty small compared to the value of gaining a loyal customer who may buy a dozen scopes over his lifetime or make recommendations that result in sales -- in that sense they are not simply giving away product, they are making small investments that produce proportionately high returns.

If the concern is that "everyone ends up paying more", then the argument that insurance claims are somehow better is not a strong one, given that everyone else's premiums most certainly go up when more claims are paid out.
 
Wouldn't a "no fault" waranty cover an act of God?
Some of you need to remove the sticks out of you're a$$es.
Whether insurance or waranty, it gets spread out the same. Realistically, I'd rather pay an extra dollar for a scope than have my insurance rates go up.
 
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