you dont need to break the box to damage the rifle. Without proper cushion, a slam bang to the truck floor or warehouse concrete ground could cause slightly "bent" and shoots will go way off 100 yards away.
Have you seen the pictures? It's not "slightly" bent, it's "Hulk is mad" bent. You don't need to shoot it to see it's bent. I bet if an Aussie threw it, it would come back.
I bought up the topic of the surprise restocking fee with my Credit Card company (TD) while activating a renewed card and they mentioned that, interestingly, regardless of the order date if the item is defective/ not as described when received I am eligible for a full refund through the card company and that they will take up the matter with the Vendor as the terms and conditions of the sale, at the time of ordering, do not specifically include any such provision (she went through my invoice). In fact, the lady also mentioned that return shipping is also reimbursable (at cost) and will be back charged to the Vendor as they do not explicitly state at the time of ordering how it is to be handled.
So, to those that are being hit with the 20% restocking fee - do have a chat with your credit card company to see what the card policies are. I think you will be pleasntly surprised how capitalism works both ways.
PS. This is a public service announcement. I don't even have my tracking number yet.
Have not care to share location>?
Also have 2 fixed stocks ordered from about 6 months ago?, no emails about shipping..... i don't get why companies make false promises on shipping out..set deadlines you can make.
I bought up the topic of the surprise restocking fee with my Credit Card company (TD) while activating a renewed card and they mentioned that, interestingly, regardless of the order date if the item is defective/ not as described when received I am eligible for a full refund through the card company and that they will take up the matter with the Vendor as the terms and conditions of the sale, at the time of ordering, do not specifically include any such provision (she went through my invoice). In fact, the lady also mentioned that return shipping is also reimbursable (at cost) and will be back charged to the Vendor as they do not explicitly state at the time of ordering how it is to be handled.
So, to those that are being hit with the 20% restocking fee - do have a chat with your credit card company to see what the card policies are. I think you will be pleasntly surprised how capitalism works both ways.
PS. This is a public service announcement. I don't even have my tracking number yet.
Replacement! I haven’t got anything on my original yet. Folder 6 mags
I ordered a folder and it shipped out 4 days ago. But they said they would not be finished shipping until sunday/monday. Wait until then to complain.
I ordered a folder and it shipped out 4 days ago. But they said they would not be finished shipping until sunday/monday. Wait until then to complain.
Have you guys really waited 2 years for this?
How much was the pre-order?
Maybe a LOT of them are bent, some pretty bad.
A lot of chinese stuff you buy for cheap on ebay is stuff that has been rejected by quality control. For example I have a "bushnell" red dot bought on ebay for 10$, just for kick. It's defective. But that's not surprising, if 10% of production is defective, the factory is gonna send the 90 units that pass QC to bushnell and sell the other 10 on ebay for almost nothing. So all the ones you'll see on ebay will be defective to some extent, even though the failure rate is only 10%.
It is not impossible that polytech/norinco is sending their defectives units to civilians like TI. Say the PLA orders 1,000,000 rifles and 99.9% pass QC. Then 1000 rifles fail QC. 500 of them are complete scrap and are sent to the junkyard. 500 others are slightly bent, bad fitting, etc... and instead of sending them to the junkyard, then send them to civilian orders. Then TI orders, say, 2000 rifles. Then they get the 500 that failed QC but didn't end up as scrap metal, and 1500 "good" ones. They open the container to get the rifles and pack them for shipping, and they see some of them are unacceptable. Can't take weeks to go through QC again, so they pack what looks OK, and 200-300 of the bad rifles end up in their customers hands, all while taking forever because they do summary inspection.
Packing and shipping 1000 rifles for 3 guys doesn't require a week. 100/day/guy is a reasonnable rate, and when in a rush, you'd work nights and week-ends, so 3000-4000 rifles/week wouldn't be that hard to ship if there's nothing to verify. Checking out every rifle, even just a summary inspection, and you can easily drop to 20-50 rifles/day, depending on the rate of bad units.
If this was true... then TI should come clean and tell us... then take a good look at the contract and see if it said MAY be usable or SHALL be usable.
Just got off the phone with Neil who was super helpful, he told me they do infact have a replacement rifle waiting for me; Some canadapost issues have caused the delay, as they were unable to find my rifle when they went in to look for it. Typical CP. Either way it's being handled and I will keep people updated with my progress
Did he call you ?Or did you call him?Dave