after emailing sales and receiving no reply....

C

Calnor

New member
Location
Albrta
What is the status of the RDB preorder delivery date? Emailed sales department yesterday with no reply. While delays are understandable, and almost expected, INFORMATION would be nice. Item was purchased with an expected February delivery, if it has changed customers should be updated (at least) upon request.

Wouldn't this be normally expected of an upstanding customer service department such as yours?
 
The RDBs are indeed running long and didn't make the February timeline, I spoke with the distributor about these and it looks like the Kel-Tec inventory was being audited and everything had to be accounted for prior to continuing with the shipment, estimated arrival times are now a couple weeks into March.

We'll update with any further info as it comes available, send any questions direct to me at Tyson@WanstallsOnline.com
 
Calnor said:
What is the status of the RDB preorder delivery date? Emailed sales department yesterday with no reply. While delays are understandable, and almost expected, INFORMATION would be nice. Item was purchased with an expected February delivery, if it has changed customers should be updated (at least) upon request.

Wouldn't this be normally expected of an upstanding customer service department such as yours?
Click to expand...

Wow, new to firearms presales?
 
you'd have better luck getting ahold of them by calling.its probably hard to reply to hundreds of emails on a daily basis.
 
Any chance of more being available for preorder??
Click to expand...

We're all tapped out on what we were allotted on the initial pre-order, we do have more confirmed on backorder, but no timelines for the next batch just yet.

If you add your e-mail to the product out of stock subscription list found in the product link here, we'll automatically e-mail you when they next come available.
 
You must log in or register to reply here.
Back
Top Bottom